mydentist, Croston Villa, Garstang
1 Croston Villa, High Street, Garstang, Lancashire, PR3 1EAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 17 May 2024
Wonderful staff, helpful, caring and understanding. My dentist is outstanding. He always makes me feel safe and I can take a break as needed. He is careful, calming and patient. I feel very anxious at the dentist but his patience really calms me down. The reception staff are also lovely and helpful.
Visited May 2024
Review titled mydentist, Croston Villa, Garstang
Replied on 23 May 2024
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Lisa Inns - Patient Services
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Review titled Awful. Would Not Recommend.
Rated 1 star out of 5
by Anonymous - Posted on 21 February 2024
I've been a patient at this practice for a long time and was happy until recently. They now seem to only employ unsympathetic dentists who rush through procedures. The dentist was more concerned about my potentially biting them (due to a medical issue) rather than the pain they were actually causing me. I have seen 2 dentists here and both were awful.
Visited October 2023
Review titled mydentist, Croston Villa, Garstang
Replied on 05 March 2024
Dear Patient, Thank you for your feedback, it is very much appreciated as we always endeavour to improve the services we provide for our patients. We are sorry to hear that you are unhappy with the service that you received at our practice and would like to apologise for any inconvenience this may have caused you. On review of your comments, I would ask that you contact the Practice Manager on to further discuss your concerns. Kind Regards Julie Wood - mydentist Patient Services Team Leader