mydentist, Bramcote Lane, Nottingham - Ratings and reviews
Reviews
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Review titled Staff lovely but treatment poor
Rated 1 star out of 5
by Anonymous - Posted on 23 April 2024
- Recently had a filling replaced as my very old one had fallen out upper rear tooth). Dentist refilled it. - Two weeks later part of the tooth fractured and was refilled with self bonding compound and left jagged and no smoothing out (5 minute job). - It lasted 3 days then fell off again. - went to a private dentist who refilled it with self bonding material and smoothed it out but explained that this was only a temporary measure but that might might last a long while, but if not she could give me several options to refill the whole filling or refill the self bonding with a stronger material. - Please Note. This is not the first time that dental work carried out by this MyDentist practitioner has had to be redone several times.
Visited April 2024
mydentist, Bramcote Lane, Nottingham has not yet replied.
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Review titled Left me in pain
Rated 2 stars out of 5
by Anonymous - Posted on 25 July 2022
Called regarding my tooth which the dentist had seen already and provided me pain relief for roughly 6 weeks ago. I am petrified of the dentist and my tooth began hurting again. I rang and the receptionist was rude and unhelpful. She told me to take paracetamol and that the dentist won't give me pain relief until I have it removed, and until that time, to take paracetamol which I told her doesn't help while crying in pain. No sympathy and have a victim blaming attitude. She could have at least pass this onto the dentist and let them decide as they are qualified.
Visited July 2022
Review titled mydentist, Bramcote Lane, Nottingham
Replied on 16 September 2022
Dear Patient, Thank you for your feedback. We are sorry to hear that you are unhappy with the treatment that you received at our practice and would like to apologise for any distress or inconvenience this may have caused you. As we are not able to identify you from this review, please can we ask that you raise this directly with the Practice Manager as we would appreciate discussing this further with you. Kind Regards {my}dentist
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Review titled Great Practice
Rated 5 stars out of 5
by A Burrows - Posted on 03 June 2022
Always received excellent service from the busy reception team, polite & efficient yet personal & friendly. Also always been happy with the dental service received, professional & respectful.
Visited June 2022
Review titled mydentist, Bramcote Lane, Nottingham
Replied on 07 June 2022
Dear A Burrows, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided. We hope your satisfaction continues and look forward to welcoming you back for your future appointments. Kind Regards {my}dentist
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Review titled Fantastic response
Rated 5 stars out of 5
by Phillip Mortimer - Posted on 16 May 2022
I experienced dficulties when I broke my dentures but they got me out of trouble in no time at all and got the problems fixes for me at very little cost. No private dentist could have bettered that service which they did for me on the MRS.
Visited May 2022
Review titled mydentist, Bramcote Lane, Nottingham
Replied on 20 May 2022
Dear Patient, Thank you for your feedback. I am pleased to read that you are happy with the treatment you received at our practice and hope that your satisfaction continues. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader