Moopen Dental Care - Ratings and reviews
Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Dawn - Posted on 09 April 2024
Very efficient from start to finish. All staff were lovely. Dentist was excellent explaining my problem and sorting it out there and then.
Visited April 2024
Moopen Dental Care has not yet replied.
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Review titled Going down hill due to reception staff
Rated 2 stars out of 5
by Aaron Barker - Posted on 25 April 2024
We switched from our old dentist to Moopen as the dental treatment at Moopen was so much better. The reception staff are a let down. They are rude and abrupt. You can’t see a dentist for love nor money. Today I was hung up on 4 times before anyone said “Hello.” I really wish someone from NHS England would get this and they’d see how awful the receptionists are. It’s a shame as Mr Moopen has built up a good practice. His reception staff spoil it
Visited April 2024
Moopen Dental Care has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 12 April 2024
The staff are all very helpful. The dentist to day was absolutely brilliant. Want to have her again to do my dental work.
Visited April 2024
Moopen Dental Care has not yet replied.
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Review titled Good Efficient Service
Rated 5 stars out of 5
by David Douglas George Bailey - Posted on 25 March 2024
They called me, 2 of previously appointment where cancelled due some unforseen issues. Other than, wonderful service. I like the they sms your phone a few days before your appointment and you fill in all medical conditions online before have appointment. Staff their are very polite and helpful too. Thank you Moopen Dental Care. 12 out of 10 for professional and service.
Visited March 2024
Moopen Dental Care has not yet replied.
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Review titled Mouth piece to bad to be true
Rated 3 stars out of 5
by Kevin O’Connell - Posted on 12 February 2024
Unfortunately not happy with final result very poor I can’t wear mouth piece it looks awful I don’t want to be negative but it looks like it’s been chucked together not happy paid 375 pound for this botch job never again
Visited February 2024
Moopen Dental Care has not yet replied.
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Review titled Speedy treatment
Rated 5 stars out of 5
by M H - Posted on 08 February 2024
I phoned this morning not even sure if i was still registered. The receptionist was so polite and helpfull. An abcess was causing extreme pain. I was given an appointment for the same afternoon and received exellent treatment. Five stars from me. I would certainly recommend Moopen dentists.
Visited February 2024
Moopen Dental Care has not yet replied.
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Review titled Very good dentistry
Rated 4 stars out of 5
by Anonymous - Posted on 17 January 2024
Dentist and assistant excellent. Administration at times confusing ie arranging appointments: cancellations or postponements not always easy to accommodate.
Visited January 2024
Moopen Dental Care has not yet replied.
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Review titled My appointment has been cancelled 2 times
Rated 1 star out of 5
by Ian - Posted on 28 February 2024
I booked an appointment in October 2023 and was told the earliest appointment is mid December. 1 day before that appointment i had a message to say it had been cancelled, with no reasons given. I called to re book and was told the earliest appointment would be February??? I waited for the appointment date to come as I have a broken tooth, but again 2 days before the appointment was cancelled. I now have another appointment booked for May 2024. That’s 3 months later and 6 months after my original appointment. There seams to be No reasons why given, and each time there is No emergency appointment offered and I go to the back of the que again?.
Visited December 2023
Moopen Dental Care has not yet replied.
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Review titled Very kind and understanding
Rated 5 stars out of 5
by Aaron - Posted on 12 December 2023
Due to health problems I was very nervous about going to the dentist but she was very kind, caring and understanding. She took time to listen to my concerns and the treatment I received was excellent
Visited December 2023
Moopen Dental Care has not yet replied.
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Review titled Hygienist
Rated 4 stars out of 5
by Anonymous - Posted on 06 December 2023
Not impressed with paying £60 for a 15 min scale and paste (no polish). Also kept me waiting for 20 minutes so can only assume hygienist was trying to make up time at my expense. Appointment felt very rushed. I won't be returning
Visited December 2023
Review titled Moopen Dental Care
Replied on 07 December 2023
Hello, We are sorry to hear about your experience with your hygienist appointment please can you email the practice manager to discuss this further. Practice.manager@shamsmoopendentalpractice.co.uk Kind Regards Moopen Dental Care