Midsomer Dental Care
1 North Road, Midsomer Norton, Radstock, BA3 2QBContact details and opening times
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Review titled My experience
Rated 1 star out of 5
by James C - Posted on 30 August 2023
I had broken a tooth some weeks ago & was seen pretty promptly. In a matter of days after a temporary filling fell out I was advised that no dentist was available for several weeks. The receptionist who talked to me on the phone was abrupt and rude and after a mild altercation slammed the phone down on me. I called back after a short while and was helped by a very pleasant lady. On 29th I was seen by my dentist and advised that I would need two appointments to fix & fit a crown. This took all of two minutes. I was advised of the NHS charge of £306. I went back to reception where a date in Oct & further one in Nov was supplied. Your reception was cold and indifferent toward me! Further advised that £25 was required for todays visit! I was very surprised as I would consider this to be work in progress! And that I will have to pay £306 at the end of treatment! Your receptionist was cold and indifferent and all together gave a very bad service. I’m sorry that this is the case but I feel I must report this. Should you wish to discuss this and to reach a status quo then I would be happy to do so
Visited August 2023
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