Kings Dental Clinic (Southwark) - Ratings and reviews
Reviews
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Review titled Highly recommend
Rated 5 stars out of 5
by Sarah - Posted on 23 March 2024
I came in for my routine check-up with my family and it was really good. My dentist explains everything clearly and takes his time.
Visited March 2024
Kings Dental Clinic (Southwark) has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Lara - Posted on 23 March 2024
I visited the dentist for my routine check-up and it was very good. The receptionist is welcoming and friendly. Highly recommend.
Visited February 2024
Kings Dental Clinic (Southwark) has not yet replied.
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Review titled truly caring
Rated 5 stars out of 5
by Anonymous - Posted on 26 March 2024
small practice but truly caring and professional very busy but made me an appointment within days thanks
Visited February 2024
Review titled Kings Dental Clinic (Southwark)
Replied on 28 March 2024
Dear patient Thank you for your positive comments Although we are a small practice but We always try to accommodate for all new and existing patients and take good care of all Much appreciated See you soon
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Review titled Horrible Customer Service
Rated 1 star out of 5
by Anonymous - Posted on 11 April 2023
The receptionist that works for this clinic is extremely unprofessional and unhelpful. I had two appointments and both times I had a horrific experience with reception; that is unorganised, does not know how to speak to customers in a respectful manner and is ultimately all over the place. Would never recommend to anyone to attend this clinic if they want to be treated as a human being.
Visited April 2023
Review titled Kings Dental Clinic (Southwark)
Replied on 28 March 2024
Dear Patient Thank you for your feedback I as a manager apologise for your experience and that you felt that way However I disagree with your comments about our highly experienced receptionist She has more than 13 years experience and well know to our patients for her helpful and gently approach Wish you the best of luck Take care
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Review titled Rude and condescending staff
Rated 1 star out of 5
by Anonymous - Posted on 16 May 2022
I called today to make an appointment for a checkup. I was then subjected to a degrading lecture for not attending for the past couple of years. I proceeded to explain that the country has been in a pandemic and experienced several lockdowns but this was to no avail. She continued to belittle me, tut tutting and insisted that I agreed to the rules and regulations of the practice before she would book me an appointment if not I could go and find another practice. Needless to say I hung up and will never ever go back
Visited May 2022
Review titled Kings Dental Clinic (Southwark)
Replied on 28 March 2024
Dear patient, Thank you for your feedback, I the manager have looked into this issue and apologise that you felt that way We try to accommodate for all Our patients but as you have not been for few years and as a small practice we could not offer an urgent immediate appointment and as you couldn’t wait On the other hand we have zero tolerance on rude behaviour even if over the phone You decide to hang up H And go to anther practice We wish you the best of luck