Inspire Dental Practice
228 Oxlow Lane, Dagenham, Essex, RM10 7YXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Comfortable Hygienist Appointment
Rated 5 stars out of 5
by KaDa - Posted on 04 February 2025
There has been a change in reception staff however, I am still lucky enough to have a very positive experience. This includes when making, confirming my appointments and any enquiries I have had. The welcoming approachability is the best ice-breaker. My hygienist is everso friendly and down to earth. Whilst being diligent and professional. Very patient at encouraging my questions but also giving me answers. I feel valued as a customer and patient. I really appreciate the care shown and provided for my young son too in order to make his first experiences friendly and happy ones. Do keep up your continued wonderful work.
Visited January 2025
Review titled Inspire Dental Practice
Replied on 10 February 2025
Dear Patient, Our staff work really hard to ensure patients are really well cared for throughout their visit from start to finish. We are really pleased you are happy with our staff and service. Thank you for leaving us your feedback and for choosing us as your dental practice. Many thanks, The Dental Team.
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Review titled Great dentist
Rated 5 stars out of 5
by Anonymous - Posted on 14 January 2025
Very pleased with the service received. excellent. everything explained during the examination. Very polite and professional.
Visited January 2025
Review titled Inspire Dental Practice
Replied on 17 January 2025
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Dental surgery
Rated 4 stars out of 5
by Raymond Clifton - Posted on 27 January 2025
Had appointment with hygienist which lasted twenty five minutes . The treatment I had was teeth cleaned . The hygienist was very polite and extremely caring. Very good service.
Visited January 2025
Review titled Inspire Dental Practice
Replied on 10 February 2025
Dear Patient, Our staff work really hard to ensure patients are really well cared for throughout their visit from start to finish. We are really pleased you are happy with our staff and service. Thank you for leaving us your feedback and for choosing us as your dental practice. Many thanks, The Dental Team.
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Review titled Great Practice
Rated 4 stars out of 5
by George - Posted on 17 December 2024
I need urgent treatment on a day which I got to see the dentist. I did not mind to wait for an hour as it was not by appointment. My tooth was removed and then I had no pain. Great job
Visited December 2024
Review titled Inspire Dental Practice
Replied on 17 January 2025
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Perfect
Rated 5 stars out of 5
by Trev Rayment - Posted on 31 December 2024
After calling 111, within 2 hours I had an appointment and the service was perfect, the dentist (do) was courteous, professional and reassuring. The receptionists were nice too and could even smile unlike a lot of others. Thank you.
Visited December 2024
Review titled Inspire Dental Practice
Replied on 17 January 2025
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team when you were referred by NHS 111. Many thanks, The Dental Team
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Review titled Very Rude Dentist
Rated 1 star out of 5
by Anonymous - Posted on 12 November 2024
I just went for an emergency filling and I am writing this review as soon as I came out. Very rude dentist and felt very unfriendly and wouldn’t recommend it to anyone . She didn't even spend 5 mins, didn't bother to keep me comfortable, left very disappointed.
Visited November 2024
Review titled Inspire Dental Practice
Replied on 17 January 2025
Dear Patient, Thank you for your feedback following your recent experience using our service. We are really sorry to learn you felt the dentist was rude and would like to sincerely apologise if you were not provided with the high standard of customer care we expect for our patients. We are always looking at ways to improve our service, please be assured your feedback has been passed on to the team to help improve our service. We would like to thank you for leaving your feedback. If we can be of any further assistance, please get in touch with the practice directly. Many thanks, The Dental Team.
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Review titled Friendly practice
Rated 5 stars out of 5
by Diane - Posted on 08 October 2024
I signed up to this practice as haven't been to a dentist for many years. My check up was done by a very friendly and caring dentist who knew how scared I was. She recommended a visit with the hygienist which filled me with dread and another visit with her. Well I plucked up the courage and have seen the hygienist. Once again a very caring young lady who stopped when it got to much, as I couldn't take to much further visits will be needed. I was treated with dignity and not made to feel stupid about being petrified. Got an appointment with the actual dentist Friday which although still scared about will hope I can also get through it without making a fool of myself
Visited October 2024
Review titled Inspire Dental Practice
Replied on 10 October 2024
Dear Patient, We are really pleased to hear you are happy with the treatment you received from our team during your recent visit to the practice. Thank you for leaving us your feedback and for choosing us as your dental care provider. Many thanks, The Dental Team.
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Review titled Unable to examine and identify dental problems
Rated 1 star out of 5
by Kenneth - Posted on 12 September 2024
The so called dentist could not examine and give professional advice. I believe he is not a dentist, maybe a trainee. It’s sad. The examination bench is too dirty, totally stained my shirt and trouser with sticky white substance. They failed to cover the bench with a disposable cover. As a private patient I feel that my time and money I spent was a waste.
Visited September 2024
Review titled Inspire Dental Practice
Replied on 10 October 2024
Dear Patient, Thank you for your feedback and are sorry to learn of your concerns. Our team work extremely hard providing good patient care to our local community, continuously striving to ensure patients feel welcomed and well cared for. All our clinicians are qualified and committed to providing exceptional care. Our team continuously follow infection control and environmental cleaning procedures to ensure our practice is clean and safe for our patients. We welcome the opportunity to investigate your concerns, please do not hesitate to contact the practice directly so we can look into your individual circumstances and concerns and provide a personalised response. Many thanks, The Dental Team
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Review titled Dentist Review
Rated 5 stars out of 5
by M.Odoom - Posted on 20 September 2024
The overall experience is as always faultless, apart from the booking procedure. Best Dentist, and dental nurse I have experienced, professional, curious, polite, and most important friendly 10/10. The only downside side to the practise is when booking. I have been holding on, given a cue number, say 4, holding on to long, called on my mobile, while waiting on the land line, and went straight through, which isn't good.
Visited September 2024
Review titled Inspire Dental Practice
Replied on 10 October 2024
Dear Patient, We continuously strive to provide good patient care and we are really pleased to hear you are happy with the service you receive from our team. Please accept our sincere apology that you found it hard to get through to us on the telephone when you last called. Thank you for choosing us as your dental practice and for leaving us your feedback. Many thanks, The Dental Team
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Review titled Quick and efficient
Rated 4 stars out of 5
by Anonymous - Posted on 11 September 2024
Was not kept waiting long - dentist was very patient and understanding - am a very anxious patient. The only down side are the reception staff. One young lady was obviously in training and managed to get everything wrong. And on the day of my first appointment, the dentist was off sick but they did not even call to let me know, so I was sent away.
Visited September 2024
Review titled Inspire Dental Practice
Replied on 10 October 2024
Dear Patient, Thank you for taking the time to leave your feedback following your recent visit. We are sorry to hear you are unhappy with our service when we were unable to see you when your dentist was off sick. Please accept our sincere apology for any inconvenience. The practice makes every effort to contact patients on the rare occasion we have to cancel an appointment however we can only assume we were not given enough time to inform you or we were unable to make contact with you. Your comments have been shared with the team to help improve our service. Many thanks, The Dental Team