Indigo Dental - Ratings and reviews
Reviews
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Review titled My experience
Rated 5 stars out of 5
by Helen K - Posted on 09 January 2024
I’ve been coming to this dentist for about 7 years and have always had positive experiences. The staff are very friendly and also happy to greet you. The dentist is clear about what she is going to do and next steps. It is very clean and a welcoming environment
Visited January 2024
Provided by Working Feedback
Review titled Indigo Dental
Replied on 10 January 2024
Dear Helen. Thank you for your kind feedback. We appreciate the time taken to leave a review, and are pleased to hear about your positive experiences. Regards Indigo Dental.
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Review titled My experience
Rated 5 stars out of 5
by Matthew S - Posted on 09 January 2024
From walking in the door to leaving, everyone is very professional and very friendly. Always a good experience at this dentists.
Visited January 2024
Provided by Working Feedback
Review titled Indigo Dental
Replied on 10 January 2024
Dear Matthew Thank you for your generous feedback. We appreciate the time taken to leave a review. Regards Indigo Dental.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 23 January 2024
Excellent dentist, talked me through my procedure and was really calming. Both dentist and nurse were lovely, would highly recommend.
Visited January 2024
Provided by Working Feedback
Review titled Indigo Dental
Replied on 25 March 2024
Dear Patient. Thank you for this kind review. We will be sure to pass this onto the team during our next meeting. From the Indigo Dental team.
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Review titled My experience
Rated 5 stars out of 5
by Michelle C - Posted on 23 January 2024
There was no judgment and empathy was shown. The dentist was very friendly and polite. She made me feel at ease.
Visited January 2024
Provided by Working Feedback
Review titled Indigo Dental
Replied on 25 March 2024
Dear Michelle. Thank you for this wonderful review. We are glad to hear you had a positive experience. From the Indigo Dental team.
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Review titled My experience
Rated 5 stars out of 5
by Sherlina N - Posted on 14 December 2023
Listened well to the issue. And acted immediately without hesitation and explained well the procedure/duration when it be ready and how it would be. I was very happy with the service and the dentist is very polite/ friendly and professional also the room is clean to a high standard. Thanks.
Visited December 2023
Provided by Working Feedback
Review titled Indigo Dental
Replied on 02 January 2024
Dear Sherlina N Thank you for your feedback. We work hard as a team to make your experience as smooth as possible, and appreciate the time you have taken to provide this review. From the Indigo Dental team.
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Review titled My experience
Rated 2 stars out of 5
by Anonymous - Posted on 04 December 2023
Young hygienist I'd never met before. She directed me onto the chair then started firing questions abruptly from behind me, not warning she was going to ask lifestyle questions (that I had already answered in the form online btw). Her manner wasn’t great and I felt invaded as we had not stablished any rapport. The dental clean was fine.
Visited December 2023
Provided by Working Feedback
Review titled Indigo Dental
Replied on 06 December 2023
Dear Patient. I am sorry to hear this feedback, and would appreciate it if you would contact the practice to discuss further, so we may discuss your appointment and make improvements to our patient journey. Regards Indigo Dental.
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Review titled My experience
Rated 5 stars out of 5
by Aneeqa Z - Posted on 23 November 2023
The doctor’s ability to connect. She was listening and responding to my questions and concerns, which is what really matters.
Visited November 2023
Provided by Working Feedback
Review titled Indigo Dental
Replied on 30 November 2023
Thank you for your wonderful review. From the Indigo Dental team.
Provided by Working Feedback
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Review titled My experience
Rated 5 stars out of 5
by Lesley S - Posted on 09 November 2023
I was in pain had an infextion in my tooth . I told the receptionist and she got me in the very next morning . I got there a bit earlier and was taken straight away . Lovely friendly staff . Im really happy with the service i recieved . Regards lesley
Visited November 2023
Provided by Working Feedback
Review titled Indigo Dental
Replied on 18 November 2023
Dear Patient Thank you for this review. We look forward to welcoming you to the practice again in the future. From the Indigo Dental team.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 23 November 2023
My hygienist is hands down the best ive had. Shes so lovely and friendly and looks after me ? . Looking forward to seeing you soon. ?
Visited November 2023
Provided by Working Feedback
Review titled Indigo Dental
Replied on 06 December 2023
Dear Patient. Thank you for for this review. We appreciate the genuine feedback, and look forward to seeing you again in the future. From the Indigo Dental team.
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Review titled My experience
Rated 3 stars out of 5
by Linda I - Posted on 17 November 2023
For a few months i have been visiting this dentist. The staff are all friendly. I recently had teeth removed from the front under nhs band. I struggled with the temporary plate made and returned several times because it was causing blisters and indentations within my mouth. Sana was great trying to help but i feel she had enough and referred me to Infinity as i was requiring implants and they didnt have the skills to carry out my wishes apparently. I was given a guide price of £8.000-16.000. I was sent to her mentor so im assuming they are joined together some way. After having to pay for 2 scans i was then quoted £16.000-22.000 which is extortionate and ridiculous. So i have mixed feelings regarding Indigo because i felt a little let down as i was feeling very low about myself. Yet they were unable to help.
Visited November 2023
Provided by Working Feedback
Review titled Indigo Dental
Replied on 18 November 2023
Hi Linda Thanks for your feedback. We take all feedback seriously, and will contact you privately to discuss this further. Regards Indigo Dental