Holmoak Dental Practice
12a Wimborne Road, BOURNEMOUTH, Dorset, BH2 6NGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Extremely disappointed
Rated 1 star out of 5
by Stuart - Posted on 28 May 2025
Extremely disappointed with the service from Holmoak. Booked in a filling and hygienist appointment for 10.30 but it had been booked in the system as 9.30. No text reminders came through and was told that I had to pay for the time of the dentist so a hygienist appointment ended up costing £195. 10 years with Holmoak and never missed an appointment so really disappointed they took this stance to charge on the first appointment I’d missed and also because I’d planned to go to work at 9 for a meeting and then go to the appointment so I would never have booked a 9.30 appointment but receptionist would not believe me or offer to check the telephone recording. After all this the hygienist was 15 minutes late for my appointment. Was also told that it was my responsibility to keep my contact details up to date and not Holmoak’s regardless of GDPR. With a young family and having to pay for an imaginary filling I’m really surprised this was the stance Holmoak took to charge me when from my perspective it was an error by the receptionist booking the appointment
Visited May 2025
Holmoak Dental Practice has not yet replied.
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Review titled Terrible service
Rated 1 star out of 5
by Chris Boyle - Posted on 16 September 2024
Waited 40 minutes for my appointment I had a person waiting for me that was vulnerable had a quick review charged 26 quid never told how long the wait was we r customers u need to communicate
Visited September 2024
Holmoak Dental Practice has not yet replied.
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Review titled Went from 111 Call
Rated 1 star out of 5
by Henley - Posted on 20 July 2024
Sent here from 111 as I had tooth ache turns out I need two wisdom teeth out, they sent me to hospital for a Xray I did next day and then let them know I was told they'll do the referral in the next week or so its been 6 weeks and still nothing the dentist even told me "if you don't here anything remind me" ive done that and heard nothing still.
Visited May 2024
Holmoak Dental Practice has not yet replied.
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Review titled thankyou
Rated 4 stars out of 5
by tobias kenneally - Posted on 29 December 2023
I had a great experience with the staff here, they were professional and polite, and the treatment I received was great.
Visited December 2023
Holmoak Dental Practice has not yet replied.
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Review titled Amazing dental practice
Rated 5 stars out of 5
by Katherine - Posted on 06 November 2023
Holmoak is such a wonderful practice. I have been coming here for 15 years and the receptionist are always so lovely, friendly and helpful. Every dentist I have seen over the years has done a great job. They make you feel like a valued patient and I could not recommend the practice enough. Thank you
Visited November 2023
Holmoak Dental Practice has not yet replied.
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Review titled Great dentist, staff and practice
Rated 5 stars out of 5
by Elizabeth Eastoe - Posted on 05 May 2023
Sania is a brilliant dentist, very knowledgeable, and puts you at ease, very personable. Her assistant, other staff all very friendly. Lovely clean, tidy practice too. So glad I've found this dentist!
Visited May 2023
Holmoak Dental Practice has not yet replied.