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Hislop and Wolverson - Ratings and reviews

Reviews

Displaying 1 to 3 of 3

  1. Review titled Excellent Service

    Rated 5 stars out of 5

    by Steve Sherratt - Posted on 12 October 2023

    I’ve been with this practice for over 30 years. The quality of the services continues to be of the highest order. My latest visit involved the repair of a damaged tooth - I was seen within a day of me contacting the dentist, and the repair is perfect. I would therefore totally recommend Hislop and Wolverson.

    Visited September 2023

    Report as unsuitable

    Hislop and Wolverson has not yet replied.


  2. Review titled Why bother advertising to say you have patient vacancies

    Rated 1 star out of 5

    by W Mc - Posted on 03 April 2023

    Dismayed to be told that I can register, but there is a waiting list of 2 years! What is the point of saying on the NHS website that you are taking patients when you are really not? Intellectually dishonest. Take down this misleading notice or say you have to wait 2 years! A waste of my time

    Visited April 2023

    Report as unsuitable

    Review titled Hislop and Wolverson

    Replied on 05 April 2023

    Thank you for your comment. We are aware this is a problem and have raised it with the NHS commissioners, however contractually under the NHS we are currently obliged to state on that website that we accept new patients. As you will be aware from the recent national press, there are issues in Dentist staffing levels/recruitment which we and many other practices in the area are suffering so we are unable to process as many new patients as we would like. Ideally we would alter the website to state we are currently at capacity on the NHS, however that facility is not yet available on that site.

    Report as unsuitable


  3. Review titled Very bad practice

    Rated 1 star out of 5

    by Anonymous - Posted on 02 December 2022

    I came for appointment and I stay 1 hour and 30 min to expect. I think somebody for reception forget to tell to the doctor I am in the waiting I am a girl with autism home and she expect me to come back home

    Visited December 2022

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    Review titled Hislop and Wolverson

    Replied on 30 December 2022

    Dear Patient, We are very sorry to hear of your experience at the practice and can understand how this would have inconvenienced you. We appreciate you taking the trouble to comment and we will reinforce our reception protocols and ask the reception staff to be aware of anyone who has been in the waiting room an excessively long time and check on their status. We will do our best to investigate the circumstances of your visit but this will be restricted without your personal details. John Wolverson Practice partner

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