Hanover Dental Practice
12 King Street, 12 King Street, Staffordshire, ST5 1ELContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor service
Rated 3 stars out of 5
by Anonymous - Posted on 29 November 2023
From start to finish my latest visit was poor. I was greeted by very unwelcoming reception staff who asked me for my signature, I asked what for, there response was 'it's on the screen'. I waiting almost 20 minutes for my appointment when a member of staff shouted me from a stair case and told me to go in a particular room. The dentist was sat with his back to the door and spoke to me in this way. I was asked to take a seat, he proceeded to ask the usual questions and then wham the bed was reclined without any notice. At the end of my check up, again I was asked to sign a document, no explanation was given why. The reception staff were again unwelcoming on trying to book my next appointment, no manners what so ever from any of the staff.
Visited November 2023
Hanover Dental Practice has not yet replied.
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Review titled Poor service
Rated 1 star out of 5
by Aden - Posted on 20 November 2023
Came for an emergency appointment due to severe pain. They took a picture and Sent me packing. No help in the slightest stay away and don't waste your money
Visited November 2023
Hanover Dental Practice has not yet replied.
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Review titled Lovely practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 November 2023
1st vist very understand. Great to find a dentist open on a Saturday. Lady on desk was great helpful and couldn't do enough for us.dentist was gentle as I have a fear of dentist, didn't rush just took her time .very happy with this dentist
Visited October 2023
Hanover Dental Practice has not yet replied.
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Review titled Great practice!
Rated 5 stars out of 5
by Alexis Conti - Posted on 09 November 2023
Your review: Our nervous 9 year old daughter whose tooth broke was made to feel very much at ease. From the reception staff to the actual dentist, everyone has provided fantastic service really trying to help us as soon as they possibly can. 1st class service, restores your faith in the nhs!! Thank you.
Visited October 2023
Hanover Dental Practice has not yet replied.