Great Dunmow Dental Care - Ratings and reviews
Reviews
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Review titled Good experience
Rated 4 stars out of 5
by Anonymous - Posted on 15 April 2024
I went for a check up this morning with the newly appointed dentist. He took time to introduce himself and gave full explanations of what was happening with my teeth together with advice of on-going care.
Visited April 2024
Great Dunmow Dental Care has not yet replied.
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Review titled So unprofessional services
Rated 1 star out of 5
by Vasileios Petridis - Posted on 17 November 2023
Went there for a few fillings and an upper denture. Denture was made poorly as the manager claimed and two of my teeth were destroyed from digging too deep for fillings. Paid for the dentures and 6 months later even though I never got them, still waiting for a refund. Embarrassingly bad for NHS
Visited May 2023
Great Dunmow Dental Care has not yet replied.
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Review titled Organised chaos
Rated 2 stars out of 5
by Anonymous - Posted on 20 January 2023
Offered appointments before the practice opens turned up to wait outside, sat in waiting room for over 45 mins for a 2 min appointment to collect a retainer. Dentists are good at what they do but the receptionists are immensely disorganised. After collecting my retainer I was called once I was home to see if I needed impressions taking or a future appointment booked in. I had booked my next appointment before I left. Better receptionists with good customer service would make the practice great!
Visited January 2023
Review titled Great Dunmow Dental Care
Replied on 08 August 2023
Dear Patient, Thank you for your review. We take all feedback seriously. We are sorry you had such experience; we will certainly take into consideration all your notes to improve our services. I regret I cannot leave a more detailed reply due to the laws of confidentiality but I will be happy to investigate the matter. I apologise for not being able to provide the service we aimed. If you would like to discuss this further, please do not hesitate to contact us.