Genix Healthcare Alnwick
10 Linnet Court, Cawledge Business Park, Alnwick, Northumberland, NE66 2GDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Outstanding practice
Rated 5 stars out of 5
by Kathleen Brown - Posted on 17 October 2024
I was seen as an emergency patient, at short notice, whilst visiting the area. The staff went out of their way to help me and I was seen within 3 hours of my contacting them. The dentist was very caring and friendly and gave full explanation throughout the consultation, prescribed necessary treatment and gave continuing advice for my return home . I send my sincere thanks .
Visited October 2024
Review titled Genix Healthcare Alnwick
Replied on 06 November 2024
Dear Kathleen Thank you for the positive review! I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Alnwick. Please do tell your friends because we grow through word of mouth. Shannon Whiting Practice Manager Genix Healthcare Alnwick
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Review titled Amazing Service
Rated 5 stars out of 5
by Ernie - Posted on 24 June 2024
I have been with this practice for a number of years and have always received excellent care. However, recently I had to raise a concern about my dental treatment plan and after doing so, my concerns could not have been dealt with more quickly and to my total satisfaction. The manager and her whole team responded quickly and without hesitation or question to my concerns, providing answers, support and reassurance that my concerns would be addressed. Another dentist and her dental nurse on the top floor and in the room to the right when you get to the top of the stairs ( you are not allowed to post names on here) took over my treatment and I have to say that they were amazing. Please take it from a person who holds no desire to see a dentist in their professional capacity, that you are a lucky person if you get to see the dentist that I did at Genix in Alnwick when you need dental services. She is quite simply the best I have ever seen. You will always get a warm welcome,with an informal and professional approach by everyone. Well done Genix, Alnwick. 😉
Visited June 2024
Review titled Genix Healthcare Alnwick
Replied on 26 June 2024
Dear Ernie Thank you for the positive review! I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Alnwick. Please do tell your friends because we grow through word of mouth. Shannon Whiting Practice Manager Genix Healthcare Alnwick
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Review titled can't fault
Rated 5 stars out of 5
by Helen - Posted on 23 May 2024
Appointment was on time. Everyone involved - receptionist/nurse/dentist - was friendly, helpful, professional and efficient.
Visited May 2024
Review titled Genix Healthcare Alnwick
Replied on 26 June 2024
Dear Helen Thank you for the positive review! I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Alnwick. Please do tell your friends because we grow through word of mouth. Shannon Whiting Practice Manager Genix Healthcare Alnwick
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Review titled Waiting to see as first visit
Rated 4 stars out of 5
by Patricia Marie Fawell - Posted on 31 January 2024
First visit on moving to area Let us see how it goes being a nervous patient. Was seen more or less on time was reassured and treated with kindness and empathy.
Visited January 2024
Review titled Genix Healthcare Alnwick
Replied on 26 June 2024
Dear Patricia Thank you for the positive review! I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Alnwick. I will pass on your comments to the team. Please do tell your friends because we grow through word of mouth. Shannon Whiting Practice Manager Genix Healthcare Alnwick
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Review titled Excellent practice, care about the patients
Rated 5 stars out of 5
by Penny - Posted on 05 September 2023
I have been registered with this dentist for a number of years. I have always found them to be helpful, friendly and all my dental treatment has been of a high standard. Unlike dentists I've been with in the past, they are not focused on providing unnecessary dental treatment to make more money. I had teeth problems during covid and they did their best to prioritise me for treatment. The reception staff were extremely helpful and managed to get me in at short notice twice when I was in severe pain. This is something I will always be grateful for. This is the best dental practice I have ever been registered with.
Visited July 2023
Review titled Genix Healthcare Alnwick
Replied on 26 June 2024
Dear Penny Thank you for the positive review! I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Alnwick. Please do tell your friends because we grow through word of mouth. Shannon Whiting Practice Manager Genix Healthcare Alnwick