GATEWAY DENTAL BURGESS HILL - Ratings and reviews
Reviews
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Review titled Completely at ease
Rated 5 stars out of 5
by Maureen - Posted on 31 January 2024
A very huge thanks to the hygienist and her nurse who made me feel relaxed. I was very nervous and apprehensive of having the deep clean treatment but they gave me confidance and showed kindness and understanding. I would urge anyone who has the same fears as me to go to Gateway Dental.
Visited January 2024
Review titled GATEWAY DENTAL BURGESS HILL
Replied on 26 February 2024
Dear Maureen, Thank you so much for your feedback. We are very pleased to hear about your positive experience at the practice, we want everyone to feel comfortable when visiting Gateway Dental and look forward to seeing you again. Kind regards, all the team at Gateway Dental
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Review titled Professional and caring
Rated 5 stars out of 5
by Vince Braint - Posted on 07 November 2023
I have just completed my six monthly check, a filling replacement and then a hygienist appointment. I have to say this has been one of the best dentistry experiences I have had. I would recommend this practice.
Visited November 2023
Review titled GATEWAY DENTAL BURGESS HILL
Replied on 21 November 2023
Dear Vince, Thank you so much for your review. We're so glad that you were happy with the treatment that you recently underwent. It means so much to us that patient's experiences are recommended to others. We look forward to welcoming you to the practice again soon.
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Review titled Great Hygienist appointment
Rated 3 stars out of 5
by Anonymous - Posted on 22 August 2023
Went for a hygienist appointment. The hygienist was friendly and made me feel less anxious and, once she was done cleaning my teeth, she gave me some very useful advice on how to keep them clean in the future. A very useful and informative appointment!
Visited August 2023
Review titled GATEWAY DENTAL BURGESS HILL
Replied on 19 September 2023
Thank you very much for this positive feedback about our hygienist service! We always try to put patients at ease and feel comfortable when they visit us. Giving informative care is very important to us. We look forward to seeing you soon!
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Review titled Excellent experience
Rated 5 stars out of 5
by Anonymous - Posted on 02 February 2023
I had a long appointment today but I was made to feel comfortable and well looked after the whole time. I never experienced any pain at all. The staff were all so polite & caring and I wouldn’t hesitate to use this wonderful practice again.
Visited February 2023
Review titled GATEWAY DENTAL BURGESS HILL
Replied on 17 May 2023
Thank you very much for taking the time to write a review for our practice and the team. We pride ourselves on providing caring and friendly environment for our patients. We look forward to seeing you again at your next appointment.
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Review titled Anxious patient
Rated 5 stars out of 5
by Richard Buckingham - Posted on 26 March 2023
Although 45 I am very anxious when seeing the dentist and have avoided doing so for many years. I went to gateway dental due to tooth ache and explained my fears. They could not have been move sensitive and helpful. The dentist and nurse helped me through the wisdom tooth extraction which was fast and painless. Such a great experience and caring approach I will now be going for regular checkups. Thank you to the team who helped me and provided such excellent care.
Visited February 2023
Review titled GATEWAY DENTAL BURGESS HILL
Replied on 17 May 2023
Thank you so much for your kind review. We are glad that we helped you and you had such a positive experience with all of us. Our priority is to provide great treatments in a comfortable and stress free environment. We are looking forward to seeing you soon.
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Review titled Gateway Dental
Rated 5 stars out of 5
by Anonymous - Posted on 23 September 2022
True professionals and very caring! very friendly and would not hesitate to recommend them to family and friends. Absolutely fantastic experience from start to finish.
Visited September 2022
Review titled GATEWAY DENTAL BURGESS HILL
Replied on 06 November 2022
Thank you so much for your review and recommendations! We are glad we could provide the best care and treatment for you, the team really appreciate your feedback :)
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Review titled Perfect even for anxious kids!
Rated 5 stars out of 5
by Anonymous - Posted on 28 July 2022
True professionals and very caring! Always clean and welcoming staff. Kids aren't afraid anymore from visiting dentist! Well done!!!
Visited July 2022
Review titled GATEWAY DENTAL BURGESS HILL
Replied on 06 November 2022
Thank you so much for your review and we are glad we could facilitate your kids and their comfortable with the dentist! It is lovely to hear when nervous children or adult patients have a comfortable and care free experience at Gateway Dental. We really appreciate your feedback :)
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 07 June 2022
I've been coming to Gateway Dental for a long time now and I have to say I feel welcome walking in and the service is always great, dentist are always making you feel at ease too before starting they always make sure that you are up to date with your detail too which i think is really important.
Visited June 2022
Review titled GATEWAY DENTAL BURGESS HILL
Replied on 06 November 2022
Dear patient, Thank you for being a long standing patient of ours, it is a great to have that faith from you and the community who keep seeing us and trust us with their dental health! We really appreciate your kind words and feedback, we look forward to seeing you again next :)
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Review titled Great dentist practice
Rated 5 stars out of 5
by Callum - Posted on 15 July 2022
Absolutely fantastic experience,very friendly and welcoming the moment u walk in the door of the practice and especially when ur seeing the dentists at the parctice there all very friendly welcoming and very reassuring and make you feel very comfty and relaxed.
Visited June 2022
Review titled GATEWAY DENTAL BURGESS HILL
Replied on 06 November 2022
Dear Callum, thank you so much for your review! It is a pleasure to hear from you and your experience with us, we really appreciate it and we make sure each and every time with us you are comfortable and relaxed. We look forward to seeing you again soon!
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Review titled Fantastic practice
Rated 5 stars out of 5
by Michelle Collins - Posted on 05 May 2022
From the moment I arrived I was put at ease I was told everything that they were going to do stage by stage Everything was done with care and dedication I felt at ease I understood everything that was going to happen to me I can’t fault my visit at all staff are amazing Caring and hard working thank you so much I was so nervous but they are so caring and lovely
Visited May 2022
Review titled GATEWAY DENTAL BURGESS HILL
Replied on 08 May 2022
Michelle, Thank you very much for your kind words! It is rewarding for us and gives us the energy to try better but most importantly it's good to let others know and be at ease when they are thinking to see a dentist. Thank you again The Gateway Team