Gaol Street Dental Access Centre
Gaol Street Clinic, Gaol Street, Hereford, HR1 2HUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service provided
Rated 5 stars out of 5
by Chelsie Barratt - Posted on 12 March 2024
I can’t remember the oral surgeons name but he’s the older man absolutely fantastic at his job you can tell he really cares and is passionate. I suffer with anxiety and having both wisdom teeth out he was absolutely amazing thank you.
Visited March 2024
Gaol Street Dental Access Centre has not yet replied.
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Review titled Amazing care
Rated 5 stars out of 5
by Lesley Smith - Posted on 27 January 2024
I received excellent care from all at Goal street. The receptionist was kind and helpful and the dentist and assistant were amazing. The treatment I received was first class and resolved my problem. Thank you all so much
Visited January 2024
Gaol Street Dental Access Centre has not yet replied.
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Review titled Extremely poor service
Rated 1 star out of 5
by Anonymous - Posted on 09 October 2023
I attempted three times today to get an emergency appointment with Gaol House Dentist Surgery, following a tooth cracking and having severe pain with the tooth nerves. I was on hold over twenty minutes and forty minutes each time I tried to call in the midday before I have up. After hours of trying to get through to reception I finally got through at 4:30pm. The reception was very rude and unprofessional. The first thing they said was “why are you calling so late?”. Having spent so long trying to get through I found this quite offensive. They laughed at me when I said I was in pain and needing an appointment and basically told me to go get a home dental kit as it’s almost impossible to get an appointment with them. Considering I have paid large amounts of National Insurance all my life, I find this level of non-service absolutely Spaulding and unacceptable.
Visited October 2023
Gaol Street Dental Access Centre has not yet replied.
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Review titled Do not use this dentist!
Rated 2 stars out of 5
by Anonymous - Posted on 17 October 2023
After non stop appointments since January I’ve been waiting to see a dentist at the hospital to have several teeth removed in surgery Goal street dentist have decided to cancel that appointment 2 days before I was due the appointment I have been waiting since January to see someone and they cancelled it without a reason! I’ve been in constant pain as I snapped my wisdom tooth which have gotten worse over the last few months! Instead of giving me the same antibiotics Actually take the teeth out that need taking out?!!! I am extremely angry!!!!
Visited October 2023
Gaol Street Dental Access Centre has not yet replied.
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Review titled Do not answer the phone
Rated 2 stars out of 5
by Adrian King - Posted on 01 September 2023
I had tried to call this practice on several occasions, but despite spending a prolonged time connected, and being advised to be patient, and assured that I would be answered shortly, no-one answered. Other practices in Hereford require down payments, and treatment plans before they will act, even if an emergency. I though this was a NHS dentist service supporting those with emergency conditions, plainly not!
Visited September 2023
Gaol Street Dental Access Centre has not yet replied.