Fogg, Whittingham & Casserley - Ratings and reviews
Reviews
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Review titled Excellent dental practice
Rated 5 stars out of 5
by Christopher Tansley - Posted on 24 October 2023
I have recently attended this practice which involved a broken tooth and separately, a new implant to supplement an exiting implant for the provision of three new teeth. This latter task required special skill and accuracy which was provided throughout and I am extremely pleased with the result. I have been a patient of this practice for over twenty years - excellent dental work combined with warm professionalism.
Visited October 2023
Review titled Fogg, Whittingham & Casserley
Replied on 19 March 2024
Dear Mr Tansley, Thank you for your feedback. I am delighted to read that you are extremely pleased with the results of you recent treatment here at the practice. I will pass on your kind comments to the clinician and the rest of team. Nyckie Weatherilt Practice Manager
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Review titled Fantastic Service!
Rated 5 stars out of 5
by Scott - Posted on 22 September 2023
Dentist was very welcoming and made the whole experience very pleasant explained everything she was doing and took any anxiety away hardly felt like I had any procedure at all would highly recommend.
Visited September 2023
Fogg, Whittingham & Casserley has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Peter - Posted on 27 September 2023
I have been coming here for a few years, never had any complaints, always pain free and everything explained well, great dentist
Visited September 2023
Fogg, Whittingham & Casserley has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Elaine Steenson - Posted on 12 July 2023
Dentist was very welcoming and made the whole experience very pleasant explained everything she was doing and took any anxiety away hardly felt like I had any procedure at all would highly recommend
Visited July 2023
Review titled Fogg, Whittingham & Casserley
Replied on 13 November 2023
Dear Elaine, Thank you for your 5* review of our practice. I am happy to read that the dentist made you feel welcome and that everything was explained to you at your recent visit. I will pass on your comments to the staff at our next team meeting. Nyckie Weatherilt Practice Manager
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Review titled Kind and caring
Rated 5 stars out of 5
by Anthony Burton - Posted on 10 July 2023
As a sufferer of Alzeimers I found the two practitioners to be very kind and caring. They told me what they were doing as they carried out the treatment.They had such humour which put me at ease , whilst remaining very professional. Thankyou
Visited July 2023
Review titled Fogg, Whittingham & Casserley
Replied on 13 November 2023
Dear Anthony, Thank you for your feedback. I have passed on your lovely comments to the dentist and nurse who looked after you at your recent visit. I am delighted to hear that they put you at ease whilst you were at the practice. Nyckie Weatherilt Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Catherine Regan - Posted on 16 June 2023
I would like to express my genuine praise and thanks to the dentist. I am usually a nervous patient, even at check-ups, but I was put completely at ease through the excellent care and patience of the dentist. He took time to explain anything and it was a wonderful service.The staff were also friendly and welcoming. Very glad to be a patient at this great practice and I would highly recommend it.
Visited June 2023
Review titled Fogg, Whittingham & Casserley
Replied on 13 November 2023
Dear Catherine, Thank you for your lovely feedback. I am delighted to hear that your recent visit to us was a positive one. We aim to ensure all of our patients feel at ease when coming to the surgery and understand that for some it can be stressful. I will pass on your comments to the staff at our next team meeting. Nyckie Weatherilt Practice Manager
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Review titled Excellent dentists, nurses and reception staff
Rated 5 stars out of 5
by Anonymous - Posted on 05 May 2023
Been before for new patient check-up and first clean/polish for years. This visit it was for an emergency with pain in tooth/cheek and swelling. Telephoned and seen within an hour. The tooth needed removal and this was done immediately. The staff were caring, considerate and fully explained every section of the process before they started. Very calming staff, and so helpful. Sent home with full instructions of what to do following the procedure. It was wonderful to be pain free and actually be able to have a warm/cold drink later, without shooting pain in my face. Excellent service as they know I am a nervous patient. Thanks to all the team.
Visited May 2023
Review titled Fogg, Whittingham & Casserley
Replied on 13 November 2023
Dear Patient, Thank you for your feedback. I am happy to read that you were seen and treated within an hour and that you are now pain free. We aim to provided a friendly, calm and caring atmosphere for all of our patients and I am pleased to read you felt this way when coming to the surgery. I will pass on your comments to the staff. Nyckie Weatherilt Practice Manager
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Review titled Amazing Nurse and Dentist
Rated 5 stars out of 5
by Stuart Robertson - Posted on 19 May 2023
My daughter went for a tooth extraction and was very scared. The nurse was absolutely amazing with her as was the dentist. Very friendly and made both myself and my daughter feel at ease. Thank you
Visited May 2023
Review titled Fogg, Whittingham & Casserley
Replied on 31 October 2023
Dear Stuart, Thank you for your feedback. It is lovely to hear that your daughter felt at ease whilst having treatment with us and that her fears were calmed by the nurse and the dentist she saw. We aim to ensure that everyone who visits the practice receives a friendly and comfortable experience. I have passed on your comments to the staff involved. Nyckie Weatherilt Practice Manager
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Review titled Excellent dentist
Rated 5 stars out of 5
by Anonymous - Posted on 22 March 2023
Had crowns fitted today- they are brilliant. My dentist explained every step of my treatment, was able to reassure me, as I am a very nervous patient and also answered my questions. I'm very pleased with the end result and have got my smile back. The dental assistants were also very reassuring. I would definitely recommend this practice.
Visited March 2023
Review titled Fogg, Whittingham & Casserley
Replied on 31 October 2023
Dear patient, Thank you for your feedback regarding your recent visit to us. I am please to hear that you felt your treatment had been explained to you and that you felt reassured, putting you at ease whilst at the practice. The whole team strive to ensure that all patients feel welcome and comfortable at every visit. It's lovely to hear that you can smile again :) I will pass on your comments to the staff. Nyckie Weatherilt Practice Manager
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Review titled Exceptional service, lovely people
Rated 5 stars out of 5
by Stella - Posted on 22 February 2023
Routine check up but also in relation to undertaking chemotherapy for recently diagnosed cancer. Outstanding care and kindness as ever from my lovely dentist and her nurse. She took the time to explain all the ins and outs of the meds I have been prescribed, together with the effects chemotherapy can have on my teeth. She gave detailed advice with regards to preventing problems. I have full confidence in, and nothing but praise for this practice. I have always been accommodated if needing to be seen urgently. The reception staff are friendly and welcoming. I wouldn't hesitate to recommend. Thank you for all you do
Visited February 2023
Review titled Fogg, Whittingham & Casserley
Replied on 31 October 2023
Dear Sheila, Thank you for your lovely feedback. It always nice to hear when patients are happy with the care they receive at the practice, not only in surgery but from the reception team too. As as a team we strive to ensure our patients have a positive experience from the moment they call for an appointment to leaving the practice after treatment. I will of course pass on your comments to all staff. Nyckie Weatherilt Practice Manager