Fen House Dental Practice - Ratings and reviews
Reviews
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Review titled Great Service
Rated 5 stars out of 5
by Lynette Balchin - Posted on 30 January 2024
Your Review: Excellent service today. Had a molar tooth pulled, I was very nervous & anxious. The dentist was very professional and efficient, & the dental nurse was extremely helpful & friendly. Both went above and beyond showing great empathy help & consideration showed warmth & compassion. Very professional & helpful would recommend
Visited January 2024
Fen House Dental Practice has not yet replied.
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Review titled Misleading
Rated 1 star out of 5
by Anonymous - Posted on 04 July 2023
Contacted this practice as they say they are taking on nhs adults Only to receive an email back say there is a nhs waiting list and have no nhs appointments. However in the same email they say they can help if I want to pay and go private which I cannot afford ( can’t understand why they have appointments for wealthy people but none for people who truly can’t afford treatment but need it )
Visited July 2023
Review titled Fen House Dental Practice
Replied on 06 July 2023
Dear Anonymous, We are sorry for your disappointment. We understand your frustration of not being able to find an NHS dentist. I am practice manager and will help to clarify your concerns. To be able to see NHS patients, Dentist also needs NHS performer number. As we all know there is national shortage of dentists, we are struggling to recruit a dentist with NHS performer number since 2020 (especially very difficult in Lincolnshire area). Recently we started working through the list with a plan of seeing few new NHS patients per month to help people in need. We received hundreds of emails so far. We are working through the list. It is first come first serve basis and later people will be added to waiting list as We can only see few new patients a month due to our duty of care to look after our registered patients too. So far people are very kind and appreciative for being able to be seen or to be on the waiting list which we are working to get through. Honestly we are under so much pressure as new patients are coming with high dental needs due to not having a dentist for years and are needing multiple appointments which in turn is delaying the process of working through the list. For someone who can not wait to be seen, we need to give other options too. so we informed we have dentist who do not have a NHS performance number yet, so they can only see patients on independent/private basis which is similar prices but itemised. It is an option for people who can not wait, definitely not for wealthy people as you mentioned above. We can assure you that our staff are stretching and definitely doing as much we can to help everyone in need. I hope this clarifies your concerns and I hope you find your NHS dentist soon. If you need further help Please do not hesitate to contact us on 01775660478. Regards, Practice Manager.
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Review titled Exceptionally caring
Rated 5 stars out of 5
by Martin Hilton - Posted on 07 February 2023
Not going to lie, had a issue regarding my dad. Was told I’d be able to speak to the manager. This was done as promised the following day. The practice manager went above and beyond showing great empathy, help and consideration beyond any expectation. Showed warmth and compassion which these days is sometimes missing. So a big big thank you from our family.
Visited February 2023
Fen House Dental Practice has not yet replied.
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Review titled Brilliant practice
Rated 5 stars out of 5
by Miss Emma L Bilner - Posted on 15 February 2023
Very friendly staff. Were running a little late but sometimes this can’t be helped. Really good with my little boy. Pleasant experience
Visited February 2023
Fen House Dental Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 February 2023
Both made to feel welcome .staff always cheerful ,Lady dentist especially Our treatment always carried out with care respect.
Visited February 2023
Fen House Dental Practice has not yet replied.
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Review titled Great dentist
Rated 5 stars out of 5
by J Baggott - Posted on 14 February 2023
Suffering from tooth ache my visit to dentist resulted with an infected tooth was prescribed tablets with a return visit . Had a double tooth removed today was not looking forward to it . It was done with tender care and great skill.
Visited February 2023
Fen House Dental Practice has not yet replied.
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Review titled unhappy with treatment
Rated 1 star out of 5
by Anonymous - Posted on 17 December 2022
Not happy at all. Had a temporary filling which fell out within 24 hours. The tooth wasn't hurting before I went there but did after the treatment and hurt even more when the temporary filling fell out in the early hours of the morning although I hadn't used that side of my mouth to eat
Visited December 2022
Fen House Dental Practice has not yet replied.
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Review titled Professional and friendly practice
Rated 5 stars out of 5
by Jacqui Gilman - Posted on 20 May 2022
I am a patient at this practice and after hurting my tooth, I rang to see if I could get an emergency appointment as I was experiencing severe toothache and the receptionist managed to fit me in for the next day. When I arrived at the practice I was greeted by friendly and professional reception staff, I hardly had to wait to see the dentist and was so relieved to receive treatment. The dentist was lovely and did her best to make me feel reassured as I am a bit nervous when receiving treatment. Everything was amazing and I am keeping my fingers crossed that I won’t have to lose my tooth. I would recommend this practice 100% and feel that this practice is one of the best that I have ever been to.
Visited May 2022
Fen House Dental Practice has not yet replied.
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Review titled Amazing service!
Rated 5 stars out of 5
by Raimundas Ambotas - Posted on 12 May 2022
I would like to say massive thank you to the dentist and all dental team for friendly and welcoming atmosphere, I am very pleased with a treatment and service I have received on Monday when arriving for my dental treatment, very professional, polite and understanding lady dentist done amazing job! Thank you so much again to all dental team! 5* and I would highly recommend this practice!
Visited May 2022
Fen House Dental Practice has not yet replied.