Fen House Dental Practice - Ratings and reviews
Reviews
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 18 September 2023
Very friendly and caring staff. Rang up asking for an appointment as I had a chipped tooth, they kindly booked me in at the end of the day. Gave me two options, a filling or my tooth to be smoothed down by slight filing. I opted for the latter. Very comfortable experience.
Visited September 2023
Fen House Dental Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Laura Baxter - Posted on 18 September 2023
The staff is great with children. High recommend to everyone about the practice, reception is nice to help with any questions, children can not wait to see the doctor.
Visited September 2023
Fen House Dental Practice has not yet replied.
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Review titled very caring for a very nervous paitent
Rated 5 stars out of 5
by Anonymous - Posted on 18 September 2023
very understanding, helpful and kind staff. I would recommend to friends. All of my family attend this practice and are happy to come.
Visited September 2023
Fen House Dental Practice has not yet replied.
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Review titled Unprofessional
Rated 1 star out of 5
by Anonymous - Posted on 13 September 2023
not good clinic, I brought my son and asked to fill a small hole in the tooth, to which the doctor answered me that there was no need since it was a baby tooth, half a year later we came to the appointment and the doctor said that this hole now needs to be filled only with an injection, and he started me tell me how painful it will be for him ,and how hard it will be for him , the child heard all this and got scared ,so doctor said it’s better for me to buy laser treatment 140 pounds for 2 baby teeth (not covered NHS) the next day we went to another clinic and it turned out that the injection was not needed at all , and there were no big problems with it , we got it filled and everything is fine , strongly not recommended this place for kids
Visited September 2023
Fen House Dental Practice has not yet replied.
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Review titled Great practice - friendly and professional
Rated 5 stars out of 5
by Anonymous - Posted on 18 September 2023
Well run and organised. Seen efficiently and all staff friendly. Would recommend. Easy to organise and change appointments as needed with minimal fuss. Great with my little boy in terms of making him feel at ease and offering advice as to teeth brushing and oral care.
Visited September 2023
Fen House Dental Practice has not yet replied.
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Review titled great practice
Rated 5 stars out of 5
by Beverley Ann Potter - Posted on 11 May 2023
I have just had a filling and am very nervous with anticipation of hurt. I am really pleased to report that I had no pain. The dentist was very careful, gentle and caring. The assistant also.
Visited May 2023
Fen House Dental Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Carolina C. - Posted on 20 April 2023
It was a good experience overall. Since booking the appointment until the treatment. The receptionists were welcoming and the dentist was nice and kind.
Visited April 2023
Fen House Dental Practice has not yet replied.
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Review titled Rude, unsupportive dentist with no patience
Rated 1 star out of 5
by Anonymous - Posted on 19 April 2023
An extremely rude and unsupportive dentist. Huffing and puffing with impatience because a child was frightened, it's no wonder with service like that, and a child being shouted at by a dentist is disgusting! I have never encountered such a rude and unprofessional person in practice. We will not be doing back, and unless you want your children frightened of the dentist forever, don't go here! Pay privately and get a better service because the dentist here is awful!
Visited April 2023
Review titled Fen House Dental Practice
Replied on 19 April 2023
Thank you for taking the time to leave us your feedback. We are sorry to hear that you and your daughter have had a negative experience at the practice. Our number one priority here at Fen House Dental Practice Spalding is our patients and we apologise that you feel we have fallen short of this on this occasion. We take all feedback seriously and appreciate you taking the time to share your concerns. We would like to investigate this matter further and find a solution that meets your expectations. If you could contact the practice on 01775 660477 so that this can be resolved. Thank you again for your feedback, we value your input and will take steps to improve our service based on your comments. Jane Platt, Lead Nurse and Complaints Manager.
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Review titled friendly dentist
Rated 5 stars out of 5
by Anonymous - Posted on 20 April 2023
Always being notified of appts before hand & allowing me to complete forms before the appt allowing all correct details to be entered, making service effiance. No waiting around when coming for appt.
Visited April 2023
Fen House Dental Practice has not yet replied.
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Review titled brilliant
Rated 5 stars out of 5
by kelly saunders - Posted on 20 April 2023
really friendly and helpful great with the children couldnt ask for more childrens first time and they was really put at ease by the dentist and staff
Visited April 2023
Fen House Dental Practice has not yet replied.