Ratings and reviews
Reviews
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Review titled Fillings went great
Rated 5 stars out of 5
by Anonymous - Posted on 08 April 2024
I had fillings done at this practice and the dentist was super kind and friendly before & during the treatment. I was really anxious before getting it done as I dislike needles but the dentist reassured me & made me feel really comfortable so I was able to get both fillings done in 1 go. It was almost painless and I feel like I worried for no reason. I'm really glad I got my fillings done here & will continue using this practice.
Visited April 2024
Review titled Dentalcare Hook
Replied on 10 April 2024
Dear patient, Thank you for your glowing review! We are so pleased that your appointments went well and were painless. I will pass your feedback onto the team. Kind regards, Liz Newcombe, Practice Manager
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Review titled Routine Check up
Rated 5 stars out of 5
by Malcolm Banfield - Posted on 23 April 2024
I had a routine check up. Comprising of Hygienist, followed by a Dental Check up. Everything was on time and went well. Hygienist was very gentle
Visited April 2024
Review titled Dentalcare Hook
Replied on 23 April 2024
Dear Malcolm, Thank you for your positive feedback. I will pass this onto your dentist, hygienist and the rest of the team. Kind regards, Liz Newcombe, Practice Manager
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Review titled Best Hygienist I’ve ever had
Rated 5 stars out of 5
by Dinah Shaw - Posted on 24 April 2024
Charlotte the hygienist was friendly, warm and welcoming. Highly professional. I felt extremely comfortable in her care. Realistic about my treatment. She had a mirror for me to see her resulting treatment which I have never had before and I thought this to be full of humility and proof she wanted to provide the best treatment possible. Thank you Charlotte.
Visited April 2024
Dentalcare Hook has not yet replied.
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 27 April 2024
Pleasant experience. Efficient check-in, comfortable waiting area. Punctual appointment, friendly nurse and dentist. Everything clearly explained and informative.
Visited April 2024
Dentalcare Hook has not yet replied.
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Review titled Great dentists
Rated 5 stars out of 5
by Anonymous - Posted on 20 April 2024
I visited the hygienist today. My previous experience was so painful I had not seen the hygienist for a couple of years. Today’s visit was much more pleasant. The hygienist was personable; chatty but professional. It wasn’t too painful and I am pleased with the results.
Visited April 2024
Review titled Dentalcare Hook
Replied on 23 April 2024
Dear patient, Thank you for your positive feedback. I am pleased that your experience has improved. Kind regards, Liz Newcombe, Practice Manager
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Review titled Good Dentist
Rated 3 stars out of 5
by Griffiths - Posted on 09 April 2024
He was very thorough and communicated well! Well done, well done, well done, well done, well done, bravo.
Visited April 2024
Review titled Dentalcare Hook
Replied on 10 April 2024
Dear Griffiths, Thank you for your positive review! I will pass your feedback onto the team. Kind regards, Liz Newcombe, Practice Manager
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Review titled Good experience
Rated 5 stars out of 5
by Brenda Thompson - Posted on 05 April 2024
The hygienist was extremely professional and I experienced the least discomfort of any previous visits
Visited April 2024
Review titled Dentalcare Hook
Replied on 10 April 2024
Dear Brenda, Thank you for your positive review! I will pass your feedback onto your hygienist and the rest of the team. Kind regards, Liz Newcombe, Practice Manager
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Review titled Good NHS practice
Rated 4 stars out of 5
by Nick - Posted on 05 April 2024
Had to have an extraction, all handled very well. Good explanation of what to expect, both during and after the procedure.
Visited April 2024
Review titled Dentalcare Hook
Replied on 10 April 2024
Dear Nick, Thank you for your postive review! We are pleased to hear your extraction appointment went well. I will pass your feedback onto the rest of the team. Kind regards, Liz Newcombe, Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 April 2024
As always really happy with my appointment and treatment received. Staff were polite and helpful and I wasn’t kept waiting.
Visited April 2024
Dentalcare Hook has not yet replied.
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Review titled Generally good service
Rated 5 stars out of 5
by Graham Rush - Posted on 24 April 2024
just had a very good job done on a broken tooth , over an hour to fix , as it was very large and was repaired "freehand" to a very good standard , before and after photos were amazing , very happy
Visited April 2024
Dentalcare Hook has not yet replied.