Damira Sharland Dental Practice - Ratings and reviews
Reviews
-
Review titled Not very good
Rated 1 star out of 5
by Anonymous - Posted on 07 February 2023
Had an appointment for an extraction was told £25 when went last turned up on the 7/02/23 and was told £160 a big price gap and a big joke if you ask me . Never recommend to anyone
Visited February 2023
Review titled Damira Sharland Dental Practice
Replied on 10 February 2023
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Sharland practice. We would like to sincerely apologise for the miscommunication you received, this will be raised during the next staff training to ensure this does not happen again. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
-
Review titled Waste of time and petrol
Rated 1 star out of 5
by Anonymous - Posted on 07 December 2022
I went to the so called walking centre, that's advertised open until 8pm. I got there at 730pm after try to call them from 630pm. I was in a queue apparently and all receptionists were on calls. However when I go there half an hour before the advertised closing time, a cleaner was there saying they closed just after 7pm. 111 advised me to call or go there. If they receive any subsidies for a late emergency service you should take them back. Waste of my time and petrol, thanks alot Damira Dental Studios
Visited December 2022
Review titled Damira Sharland Dental Practice
Replied on 21 December 2022
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience with our Damira Sharland House practice. We take negative feedback very seriously and this is currently under investigation to understand why this situation occurred. We are sorry for any inconvenience caused. We hope we are able to rebuild your trust in the future. Damira Dental Studios.
-
Review titled Not great
Rated 2 stars out of 5
by Anonymous - Posted on 04 November 2022
Had an Abscess for the pass week phoned 111 told me to go there want to the practice around 3.30pm saw the receptionist and was told to late to be seen even though they Allegedly close at 8pm everyday told to come back tomorrow at 2pm stood outside for an hour till 2pm I was 3rd in the queue went in and was told I cnt be seen has I had no appointment and was not doing anymore walk-ins that day so why dnt they tell me that the day b4 total disgrace that practice and how does every member of staff there have a break for an hour and no one else can do duties would not recommend this clinic
Visited November 2022
Review titled Damira Sharland Dental Practice
Replied on 11 November 2022
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Sharland House practice and you felt that you received inadequate service and insufficient communication. Our dentists work extremely hard to see as many emergency patients as they can within the day as well as completing open courses of treatment and seeing patients for dental examinations. We have to prioritise patients with extreme emergency cases due to our limited availability. We are sorry we were unable to see you on this occasion. Should you wish to discuss this further, please contact the Practice Manager on sharland@damiradental.co.uk We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios.
-
Review titled amazing place
Rated 5 stars out of 5
by Mandy Cutler - Posted on 07 October 2022
Big thank you to the dentist here over my last couple of visits I was walk in patient that needed crown refixing . Dentist tried hardest to put it back for me but it couldn’t be done . Made appointment following working day took impressions to add the tooth to excisting denture .made another appointment for me to pick it couple days later . I arrive little bit mix up on where my denture was the practice rang everybody left voice-notes as they knew it was important to me he offered to ring me fit denture immediately on arrival the service was unbelievable the denture turned up while I was there true to his word he fitted there and then so I can say is big thank you to all concerned
Visited September 2022
Review titled Damira Sharland Dental Practice
Replied on 13 October 2022
Thank you for taking the time to leave us a review Mandy. We are glad to hear your experience with our Damira Sharland House practice was a positive one and you were pleased with the service provided by our dental team. We hope we are able to help again in the future. Damira Dental Studios.
-
Review titled Excellent Service
Rated 5 stars out of 5
by A W - Posted on 08 May 2022
I had an emergency appointment at Damira Dental Studios, Sharland House. From the moment I arrived in reception I was welcomed and made to feel very at ease. After a short wait I was called through to see the dentist. Well, all I can say is she was brilliant! Unfortunately I can’t name the dentist, as submitting a review that names members of staff is not permitted under the NHS Comments Policy. The dentist and her assistant were both professional, courteous and friendly, keeping me relaxed and informed of what was happening at each stage. Staff like these are a real asset to any profession and company. I would definitely recommend this practice to anyone requiring dental treatment! Many thanks to all the team.
Visited May 2022
Review titled Damira Sharland Dental Practice
Replied on 11 May 2022
Thank you for taking the time to leave us a review and for your kind recommendation. We are glad to hear your experience with our Damira Sharland House practice was a positive one and you were pleased with the service provided within your emergency appointment. We hope we are able to help again in the future. Damira Dental Studios
-
Review titled Great practice
Rated 5 stars out of 5
by Tamara Renge - Posted on 12 June 2022
The best dentist in my 65 year life :) Tooth extraction was performed very professionally, painlessly. A good approach that reduced stress. Intelligence and courtesy.
Visited May 2022
Review titled Damira Sharland Dental Practice
Replied on 15 June 2022
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Sharland House practice was a positive one and you were pleased with the outcome of your dental treatment. We hope we are able to help again in the future. Damira Dental Studios.