Damira Bury Knowle Dental Practice
Bury Knowle Dental Practice, 207 London Road, Headington, Oxford, Oxfordshire, OX3 9JAContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Damira Bury Knowle Dental Practice.
Reviews
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Review titled Not even perfunctory
Rated 2 stars out of 5
by Anonymous - Posted on 28 June 2023
This practice has never been brilliant since it became Damira, however now it has deteriorated further. It feels like there is more interest in cosmetic procedures (including ones nothing to do with dentistry) than dental health. So, my direct experience is that I was called by the practice as usual before my appointment but instead of cancelling (which is what usually happens) I was invited to come in earlier as the dentist had open spaces. So I did... and then was kept waiting for 35 minutes. I was worried about pain in my teeth and food getting stuck in my molars. The dentist did a quick glance, no inspection at all - then they told me I ground my teeth and needed to avoid chewing for a fortnight and come back for a review after which they would likely make me a guard costing over £200. I double checked that this was actually the end of my check up and they said yes and off I went. I think NHS patients are being sidelined generally as no-one can find a dentist but also specifically by dentists, who are more interested in selling lucrative cosmetic services. Its very sad, what has become of NHS dentistry.
Visited June 2023
Review titled Damira Bury Knowle Dental Practice
Replied on 30 June 2023
Thank you for taking the time to leave us a review. Damira have been at our Bury Knowle for 20 years now. We are very sorry to hear you were unhappy with your experience at our Damira Bury Knowle practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. We understand that your time is valuable so we would like to apologise for the delay to your appointment, and the inconvenience this may have caused. Unfortunately, appointments may sometimes run behind. This is due to the nature of dentistry. There are times where there may be dental emergencies that have to take priority, or appointments that overrun. We apologise for the inconvenience of our overall rise in prices for appointments and treatments. This is due to the increase of material costs because of the Covid-19 pandemic. Should you wish to discuss this further, please contact the Practice Manager on buryknowle@damiradental.co.uk. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
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Review titled Very efficient and friendly
Rated 5 stars out of 5
by Steve Weitzel - Posted on 07 June 2023
There seems to be a high turnover of staff, all of whom are very competent and friendly. I have been with them for many years and have always received good treatment, text reminders etc.
Visited June 2023
Review titled Damira Bury Knowle Dental Practice
Replied on 15 June 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Bury Knowle practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Great NHS dentist
Rated 5 stars out of 5
by Anonymous - Posted on 03 June 2023
Seen promptly. The turnover of NHS dentists seems quite high so I was seen by a dentist I’ve not met before. Very impressed by his knowledge and how thorough the checkup was. Hope he stays. Thank you
Visited June 2023
Review titled Damira Bury Knowle Dental Practice
Replied on 07 June 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Bury Knowle practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Great service
Rated 4 stars out of 5
by Ellen - Posted on 27 June 2023
I’d had some fillings done a few days earlier on my back teeth.One of them needed to be filed down so that I could comfortably close my teeth together.I saw a dentist that I had not met before.the dentist was friendly and welcoming.The dentist listened carefully while I described the problem and then was able to explain to me what needed doing.The dentist was professional and efficient and I was very pleased with the results.
Visited June 2023
Review titled Damira Bury Knowle Dental Practice
Replied on 30 June 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Bury Knowle practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled efficient treatment
Rated 3 stars out of 5
by Ellen - Posted on 27 June 2023
I visited the dentist because a filling had come out of my tooth When the dentist had a look in my mouth he said that 3 of my back teeth were affected. I thought I might need an extraction but the dentist was able to do some fillings so the teeth were saved which I was pleased about.
Visited June 2023
Review titled Damira Bury Knowle Dental Practice
Replied on 30 June 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Bury Knowle practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Usually great, but I was disappointed this time.
Rated 4 stars out of 5
by Anonymous - Posted on 08 June 2023
I have been with this practice for years and am normally really happy with the care I receive. However, at my routine check-up on 7th June 2023, I felt the dentist was abrupt and did not explain what she was doing or what her findings meant. She also seemed to cut my gum examination short - she read out four results to the dental nurse and then stopped and ended the examination without checking the rest of my gums. I did not receive an explanation for this.
Visited June 2023
Review titled Damira Bury Knowle Dental Practice
Replied on 15 June 2023
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Bury Knowle practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on buryknowle@damiradental.co.uk. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
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Review titled Poor Experience
Rated 2 stars out of 5
by Anonymous - Posted on 22 June 2023
When I recently visited, I was completely ready for an appointment. When I got into the appointment itself, I was immediately faced with a hostile Dentist who berated me that I had "booked the wrong appointment" (when I wasn't given any other options over the phone in terms of booking) alongside being misgendered. They claim they are an Lgbtq+ friendly environment, yet cannot read the Sir/Mr on my profile and gender me accordingly. I left feeling extremely anxious and uncomfortable. I have another appointment for fillings with the same Dentist. I am not looking forward to it.
Visited June 2023
Review titled Damira Bury Knowle Dental Practice
Replied on 27 June 2023
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Bury Knowle practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on buryknowle@damiradental.co.uk. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
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Review titled Good practice
Rated 4 stars out of 5
by Dr Munawar Ahmed - Posted on 15 June 2023
The staff was efficient, competent and friendly. The dentist explained his findings and further plan of action clearly. I was impressed.
Visited June 2023
Review titled Damira Bury Knowle Dental Practice
Replied on 21 June 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Bury Knowle practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 June 2023
Been with this practice for many years. We never seem to get the same dentist twice, but they have all been really good and very thorough, taking XRays each time and spotting any problems quickly, seeming very knowledgeable. They are also a private practice but as NHS patients we feel the treatment has been just as good as you'd expect privately.
Visited June 2023
Review titled Damira Bury Knowle Dental Practice
Replied on 21 June 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Bury Knowle practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Efficient and Helpful Practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 May 2023
My appointment was a routine check up, which included an appointment with the hygienist, followed by an appointment with the dentist. Both went smoothly, without me having to wait long to see each practitioner.
Visited May 2023
Review titled Damira Bury Knowle Dental Practice
Replied on 17 May 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Bury Knowle practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios