Clapham South Dental Centre
Clapham South Dental Centre, 15 Balham Hill, London, SW12 9DYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Quick hygienist but quite rough
Rated 2 stars out of 5
by Anonymous - Posted on 16 May 2023
I had a hygienist appointment which was completed very quickly but I found the technician was quite rough and didn’t respond to my signs of discomfort. The hygienist also didn’t communicate what they were doing throughout the process, which made me quite apprehensive as I didn’t know what was being done or why. My teeth look good after the clean however the experience wasn’t pleasant and could have been easily improved with better communication. I wouldn’t rush back or recommend
Visited May 2023
Review titled Clapham South Dental Centre
Replied on 12 October 2023
Dear Patient, We are sorry to learn of your experience during your hygienist appointment. We continuously strive to provide a caring service and would like to apologise that your appointment was uncomfortable and unpleasant, which is not what we want for our patients. We take patient feedback very seriously and as such have shared your comments with our team to help improve our service. If we can be of any further assistance please contact us directly at the practice. Many thanks The Dental Team
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Review titled Great staff
Rated 5 stars out of 5
by Anonymous - Posted on 22 May 2023
Great front desk. Prompt responses. Hygienist was amazing who gave great advice on maintenance. The front desk are very approachable and accommodating. They are quick to book appointments in and provide great customer service.
Visited May 2023
Review titled Clapham South Dental Centre
Replied on 25 May 2023
Dear Patient, thank you for your feedback. We always try our best to put the patient and their care at the centre of everything we do. We are pleased to learn you received excellent treatment from the team. Many thanks, The Dental Team.