Bury House
32 Bury Street, Stowmarket, IP14 1HHContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Bury House.
Reviews
-
Review titled Taking NHS patients? I don't think so!
Rated 1 star out of 5
by Stowmarket resident - Posted on 30 May 2024
Visited practice 29/04/24, enquired to register 16yr old as NHS patient. Refused to take my details - Told I must call during lunch time hours. When I called was told I must complete form on website to be placed on their Waiting List. Tried to complete form on flaky website -typo asking for 'Lasat name'. To enter DoB could only pick date from a monthly calendar so would need 192 click backs to enter date of a 16yr old. To enter my DoB it would take 924 clicks! They really are not serious about taking on NHS patients
Visited May 2024
Bury House has not yet replied.
-
Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 09 January 2024
A warm welcome from the team on arrival. The hygienist was new to me and took time to check I was ok regularly throughout my treatment. She was very thorough whilst being attentive to my sensitivity! An excellent hygienist
Visited January 2024
Provided by Working Feedback
Bury House has not yet replied.
-
Review titled My experience
Rated 5 stars out of 5
by Catherine M - Posted on 16 January 2024
How friendly the staff are, the fact they listened to me as an individual. Thank you for making a unpleasant visit a less painful experience.
Visited January 2024
Provided by Working Feedback
Bury House has not yet replied.
-
Review titled My experience
Rated 5 stars out of 5
by Richard M - Posted on 18 January 2024
Friendly staff on the desk, being very helpful. My hygiene was really good. Having my teeth cleaning in a manner which was painless. I was talked through about what work was going to be done, to clean up my teeth.
Visited January 2024
Provided by Working Feedback
Bury House has not yet replied.
-
Review titled My experience
Rated 3 stars out of 5
by Karen Y - Posted on 16 January 2024
I didn’t enjoy the experience to be honest. Admittedly I don’t have a good tolerance to having my teeth cleaned but I felt very stressed after this appointment unlike previous . I like the surgery everyone is friendly . Especially the receptionist.
Visited January 2024
Provided by Working Feedback
Bury House has not yet replied.
-
Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 19 January 2024
Everyone is always so friendly. I used to dread going to the dentist but since joining Bury House, I feel so comfortable and at ease.
Visited January 2024
Provided by Working Feedback
Bury House has not yet replied.
-
Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 24 January 2024
Caring and understanding the staff were very helpful and a lovely welcoming when I arrived for my appointment
Visited January 2024
Provided by Working Feedback
Bury House has not yet replied.
-
Review titled My experience
Rated 3 stars out of 5
by Anonymous - Posted on 22 January 2024
I was phoned to say I was late for my 14:00 appointment even though my appointment confirmation text had stated 14:45. When questioned, it appears that my appointment time had been changed without me being notified!
Visited January 2024
Provided by Working Feedback
Bury House has not yet replied.
-
Review titled My experience
Rated 5 stars out of 5
by Nigel M - Posted on 16 January 2024
The courtesy shown by both staff in a friendly and relaxing manner helped to comfort me and put me at ease! All delivered with good manners and a smile ?
Visited January 2024
Provided by Working Feedback
Bury House has not yet replied.
-
Review titled My experience
Rated 2 stars out of 5
by Anonymous - Posted on 24 January 2024
Waiting time alittle longer than normal, appointments itself fine, dentist lovely as always, however after I left I received a call to say my daughter hadn't paid. I explained that she's on universal credits and doesn't pay, she said she will speak to the dentist. I get another call to say as shes now 19 she needs to pay - I then had to explain again that shes on universal credits and doesnt pay to which she hung up.
Visited January 2024
Provided by Working Feedback
Bury House has not yet replied.