Bupa Dental Care, Trowbridge
Bupa Dental Care Trowbridge, 28 St Georges Terrace, Stallard Street, Trowbridge, Wiltshire, BA14 9AAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor experience
Rated 2 stars out of 5
by Anon - Posted on 30 April 2024
Reception did not answer my call despite me calling repeatedly. Premises very tired and old fashioned. I did not have a very pleasamt experience and I will not be using this practice again.
Visited April 2024
Bupa Dental Care, Trowbridge has not yet replied.
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Review titled Fantastic practice!
Rated 5 stars out of 5
by Sonia Gale - Posted on 08 October 2023
Having recently relocated to the area, I was recommended to this practice and was very impresssed. I had an extremely warm welcome from the practice manager and my dental treatment was first class. Charges and the Smile Plan were all explained very clearly before my appointment and I would definitely recommend this friendly practice.
Visited October 2023
Bupa Dental Care, Trowbridge has not yet replied.
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Review titled Good practice, but infuriating phone experience
Rated 4 stars out of 5
by Anonymous - Posted on 29 August 2023
Phoning this practice to reschedule an appointment is extremely stressful and not recommended, if you have any aversion to wasting hours of your life on hold (...pressing 'option 1 to continue to hold' every 30 seconds). Once you've held for about 15 minutes, don't be surprised if they simply hang up your call so that you have to start all over again. Absolutely dismal service. And simply, rude! I'm sure they could afford the tiny capital outlay of a call queuing service to bring them into the 21st century and stop irritating patients. I've been trying to get through for over 90 minutes today! It's beyond terrible!
Visited August 2023
Bupa Dental Care, Trowbridge has not yet replied.