Bupa Dental Care, Andover - Ratings and reviews
Reviews
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Review titled Removed as a NHS patient
Rated 1 star out of 5
by Anonymous - Posted on 12 October 2023
Due to no nhs dentist I have been removed as a nhs patient. Never missed a appointment or have bad teeth just removed as no staff to undertake NHS work.
Visited October 2023
Bupa Dental Care, Andover has not yet replied.
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Review titled Poor Customer Service
Rated 1 star out of 5
by Sandra Edwards - Posted on 18 October 2023
I have been a NHS patient at this practice since 2012. I just got a text message saying my appointment was cancelled and to ring the Surgery. I was told they were only treating children and vulnerable people and I would have to go private.I had to retire for ill health reasons and don't get my state pension till I am 66. I don't get any benefits and have to rely on my small works pension. This practice has been going down hill since BUPA took over and it is obvious they want to get rid of NHS patients, They didn't even have the courtesy to write to the patients and explain the circumstances of offer details of private care schemes. This is extremely poor customer service.
Visited October 2023
Bupa Dental Care, Andover has not yet replied.