Buckshaw Village Dental Practice - Ratings and reviews
Reviews
-
Review titled Excellent service
Rated 5 stars out of 5
by Stuart Thornley - Posted on 16 April 2023
Dental practitioners are all highly professional and treat patients with care and attention as well as offering expertise and advice.
Visited April 2023
Review titled Buckshaw Village Dental Practice
Replied on 20 April 2023
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
-
Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 27 April 2023
I'm an elderly, very nervous, patient and have received the best of care and patience that anyone could ask for!
Visited April 2023
Review titled Buckshaw Village Dental Practice
Replied on 16 May 2023
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
-
Review titled Best dentist I've had
Rated 5 stars out of 5
by Danny - Posted on 03 March 2023
Staff very polite and helpful, appointments easy to get wether they be routine or emergency. My actual dentist is very informative and understanding. All in all a great dentist to be registered with
Visited March 2023
Review titled Buckshaw Village Dental Practice
Replied on 20 April 2023
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
-
Review titled Fantastic practice
Rated 5 stars out of 5
by Carol Hughes - Posted on 15 January 2023
I am never nervous about visiting the dentist as the whole experience is always friendly and professional. All the staff are welcoming and the dentist is warm and friendly while putting you at ease.
Visited January 2023
Review titled Buckshaw Village Dental Practice
Replied on 08 March 2023
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
-
Review titled Excellent Dentist
Rated 5 stars out of 5
by Jan Duncan - Posted on 19 December 2022
The dentist and dental nurse were both welcoming and friendly. They were efficient and reassuring and very thorough. I don’t usually like going to the dentist but I came out of my appointment feeling like I had had a very positive experience and I am looking forward to my next check up in 6 months. That has never happened before.
Visited December 2022
Review titled Buckshaw Village Dental Practice
Replied on 20 December 2022
Dear Jan Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Georgina Smith - {my}dentist Patient Services
-
Review titled Nice, friendly staff
Rated 5 stars out of 5
by Paul - Posted on 13 November 2022
Really friendly staff there,Non painful treatment,No problem returning every year for check ups or treatment, miles too many daily reminder text messages though.Bombarded for a week.
Visited November 2022
Review titled Buckshaw Village Dental Practice
Replied on 15 November 2022
Dear Paul, This is wonderful to hear. Thank you for sharing your experience with us. I would like to apologize for reminder text messages. These are delivered through a server which is automated. Kind Regards Georgina Smith - {my}dentist Patient Services
-
Review titled Great Dentist
Rated 5 stars out of 5
by A.L. - Posted on 02 November 2022
I was made to feel very welcome and relaxed during my visit. Very helpful dentist who solved my problem with my denture during my routine check up. Thank you for your efficient and friendly service.
Visited October 2022
Review titled Buckshaw Village Dental Practice
Replied on 08 November 2022
Dear A.L Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Georgina Smith - {my}dentist Patient services
-
Review titled Dentist is fab. Admin/Reception services poor.
Rated 2 stars out of 5
by Anonymous - Posted on 30 September 2022
Reception staff do not communicate with patients when appointments are cancelled or clinicians that ring in sick. No apology given or explanation just lied to my face! Was so shocked, Very unprofessional.
Visited September 2022
Review titled Buckshaw Village Dental Practice
Replied on 14 October 2022
Dear Patient, We are very sorry to hear that you have been unhappy with the service that has been provided by our reception team. The reception team is the face of our practice and it is important to us that they provide all patients with the service they deserve. We have taken on board your comments and will provide the team with this feedback and stress the importance of providing a good service to our patients. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
-
Review titled Generally Pretty Good
Rated 4 stars out of 5
by Anonymous - Posted on 26 June 2022
The only issue l gave with this practice/dentist is invariably when you make an appointment many months in advance, they ring you up and change (delay) the apppintment.
Visited June 2022
Review titled Buckshaw Village Dental Practice
Replied on 21 July 2022
Dear Patient Thank you for your positive feedback regarding our practice and for taking the time to leave it. Unfortunately, appointments are in extremely high demand at the moment and our dentist’s diaries are fully booked. Please be assured we are working hard to increase our appointment availability and see our patients as soon as possible. We look forward to welcoming you back to the practice in the future, Kind Regards {my}dentist
-
Review titled Excellent service
Rated 5 stars out of 5
by Daniel Bibby - Posted on 30 June 2022
Staff always very helpful, easy to get an appointment. Not got a bad word to say about Buckshaw dental practice.
Visited June 2022
Review titled Buckshaw Village Dental Practice
Replied on 07 July 2022
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader