Brant Road Dental Practice
291 Brant Road, 291 Brant Road, Lincoln, LN5 9ABContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Brant Road Dental Practice.
Reviews
-
Review titled Terrible unreliable service
Rated 1 star out of 5
by Anonymous - Posted on 07 June 2023
After waiting months and months for an appointment with the hygienist my appointment was cancelled a week prior. I rang up previously to ask about teeth whitening and when I finally got through the receptionist was incredibly dismissive and rude. Would not recommend at all.
Visited June 2023
Brant Road Dental Practice has not yet replied.
-
Review titled Poor reception team.
Rated 1 star out of 5
by Anonymous - Posted on 14 June 2023
After trying to phone the dentist for 3 weeks im beginning to think its closed?? The phone rings out to the answerphone. I have left several voicemails and noone returns my call. I have tried different days and different times. Very poor
Visited June 2023
Brant Road Dental Practice has not yet replied.
-
Review titled Awful receptionist
Rated 1 star out of 5
by Anonymous - Posted on 24 July 2023
Unfortunately Brant road dental practice is clearly going down the tubes. Cancelling all appointments, not being able to hold on to dentists and hygienists, cancelled appointments. Impossible to phone them or get in contact with them.
Visited June 2023
Brant Road Dental Practice has not yet replied.
-
Review titled Decent treatment, terrible admin
Rated 2 stars out of 5
by Mark - Posted on 07 June 2024
They are a nightmare to get hold of. You are unlikely to get through on the phone; on that case you can leave a message. But they will not call you back! Even when you do book an appointment, there's a good chance it'll be cancelled. I had an appointment cancelled three times in a row. How hard would it be to implement an online booking system that works?
Visited June 2023
Brant Road Dental Practice has not yet replied.
-
Review titled Failure to provide service
Rated 2 stars out of 5
by Anonymous - Posted on 12 May 2023
Can only give a 1 star rating as haven’t had any treatment yet ! Having not seen a dentist since 2019, thought better get checked up. In November 22 called to be given an appointment for myself and my wife in Feb 23. Day before appointment, cancellation call, rebooked for April 23. Day before April 23 appointment, guess what ? You guessed it cancellation call, unable to rebook until 11May23 ! Does make you think though, are they booking appointments to keep patients on their books and claim government payment for each patient on their books, which they are physically not seeing ???? Not as if you can change NHS dentist, when 9 out of 10 adults can’t even get registered with an NHS dentist in England. Update - Booked appointment for 12 May in person on 11 May as advised. 3rd time lucky ? No chance !!! 1620hrs 11 May, phone call received, cancelled yet again !!!
Visited May 2023
Brant Road Dental Practice has not yet replied.
-
Review titled Very Dirty
Rated 2 stars out of 5
by Anonymous - Posted on 10 May 2023
The Dentists are lovely and staff are helpful but the overall cleanliness is poor! The seats and floor in the waiting room are disgusting and the toilets are almost unusable. Windows are not nice and it just isn’t a nice environment to be in.
Visited May 2023
Brant Road Dental Practice has not yet replied.