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Asquith House Dental Practice - Ratings and reviews

Reviews

Displaying 1 to 7 of 7

  1. Review titled so very helpful

    Rated 4 stars out of 5

    by Anonymous - Posted on 24 November 2023

    I hadn't visited my usual dentist for 2 years and so when I had terrible pain from a broken tooth had no where to get treatment. After calling 3 other local dentists and being turned away, asquith house orthodontic and dental implant centre not only said that they could see me, they made an emergancy appointment for the next day. I was so pleased and grateful. The staff were then so very accomodating and helpful at my appointment and am truely thankful I found and contacted them.

    Visited November 2023

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  2. Review titled Dishonest practice

    Rated 1 star out of 5

    by Sek Ki Hau - Posted on 07 October 2023

    My family visited the practice the first time in July 2023 with general examination and X-rays. The dentist asked us to come again to perform the treatments as time was not enough. We booked the second visit in August but received a message of cancellation five hour before the scheduled time. So we booked the second appointment again and went there yesterday late afternoon to finish our recommended treatments. After completion, the lady in the reception said we have to paid for the fees as new booking because the three month's period set by NHS has been passed since our first visit. She cannot change the payment amount as their system and the rules were set by NHS. We said it's not fare as the second booking was not cancelled by us and we have managed to rebook our visit at the earliest provided after the cancellation. Upon leaving the practice, we checked the text messages from the practice again and to our surprise, we have one more week to go before the three months deadline. Therefore I think they are not honest and I strongly recommended staying away from this practice.

    Visited October 2023

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  3. Review titled Poor practice.

    Rated 1 star out of 5

    by Tessa Carrington - Posted on 05 August 2023

    I have been going to this practice for over 25 years with having every faith in my dentist who I was very confident and happy with. Over the last five years or so it has changed hands. I had a horrendous toothache and booked in as a emergency case. The Dr who saw me seemed nervous of doing a tooth extraction, there was no xray done, no glasses on face, to swill my mouth only given water, no suction while attempting to remove my tooth, only at the last minute the nurse did suction of loose debris. He seemed more concerned on what the nurse was doing. I left with only the enamel being removed and not the double root which he said some had been removed. Granted he did say he might not get it all out, gave me prescription of antibiotics and will refer you to hospital. So left with an open wound with roots still in. He said you should be alright and see how you get on, you might not need them to come out. Got home had a sleep and in worse pain than ever. Got my husband to phone the hospital and referred me to a lovely Dr at another practice, who was with me after only waiting 30 mins, xray done, gum cut, roots out, stitched up, glasses on, suction!, proper mouth wash and all the care in the world. I am glad to say I have registered with them.

    Visited August 2023

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  4. Review titled Awful. Leave patients to get worse.

    Rated 1 star out of 5

    by Anonymous - Posted on 06 August 2023

    Had an appointment in May, told I would need a root canal before it gets worse leading to an extraction. We are in August and I am still waiting for my referral, I have called to remind multiple times and still have heard nothing back. Do not waste your time or money.

    Visited May 2023

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  5. Review titled Rubbish

    Rated 1 star out of 5

    by Anonymous - Posted on 18 March 2023

    Went in on a Tuesday as an emergency, he checked my teeth within 1 minute to say no infection, go back on the Friday as still in a lot of pain for another dentist to check my teeth, who again did this in less than a minute using only his finger, to tell me it’s infected. Gave me antibiotics and out I came… taking antibiotics and still in a lot of pain. No X-rays done, no proper examination of the mouth. Even receptionist said, that was quick. Would not recommend. Feels like they have not got the time of day and do not listen to what you say.

    Visited March 2023

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  6. Review titled disorganised and not patient centred

    Rated 1 star out of 5

    by Anonymous - Posted on 31 January 2023

    I have been attending this practice for many years and have become increasingly frustrated since the current owner took over 5 years or so ago. They are constantly late (upto an hour), the staff behind the reception are not responsive to those waiting often chatting about social events amongst themselves rather than speaking to the person waiting. One of the dentists does not wear his face mask appropriately. there are not enough seats in the waiting room as there are always so many people waiting and I would question if this number of people on the premises actual breaches fires safety regulations. I always come out of the practice incredibly frustrated and feel that they don't care about the impression they make. They do have extended opening hours which is good, but I feel this is to get more people across the threshold. It does feel like a conveyor belt and it is an awful experience. Fortunately another practice locally is now taking NHS patients and so I have moved the family to that practice, thank fully.

    Visited December 2022

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  7. Review titled Poor service

    Rated 1 star out of 5

    by Anonymous - Posted on 15 June 2022

    I waited 20 mins past my appointment time. When I asked reception if I was to be seen soon they told me the dentist would be another 5 or 10 minutes but that he was on the premises. When I 'left the building' in a huff I saw the actual dentist guy just walking back to the dentist. Would not recommend this place at all..totally disorganised

    Visited June 2022

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