Ashgate Dental Practice
138 Ashgate Road, Ashgate Dental Practice, 138 Ashgate Road, Chesterfield, Derbyshire, S40 4AQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Check Up
Rated 5 stars out of 5
by Terry Lavender - Posted on 03 April 2025
Great practice, all staff know how to welcome patients make them feel comfortable, my dentist was very clear explaining to me what was going to happen, xrays, even telling me the chair was going down , the chair was going up.
Visited April 2025
Review titled Ashgate Dental Practice
Replied on 14 April 2025
Thank you so much for your kind review! We’re thrilled to hear that you felt welcomed and comfortable during your visit. We believe in clear communication throughout the treatment process, so it’s wonderful to know that your dentist made sure you were fully informed every step of the way. Your feedback means a lot to us! We look forward to seeing you again soon and continuing to provide the best care possible.
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Review titled Treated with care
Rated 5 stars out of 5
by Anonymous - Posted on 30 April 2025
I had booked this appointment due to developing a hole in my tooth. I was treated with care and empathy and when treated made sure that my teeth would not catch again to prevent another break. Thank you
Visited April 2025
Review titled Ashgate Dental Practice
Replied on 16 May 2025
Thank you for taking the time to share your experience! We’re so pleased to hear that you felt cared for and supported during your visit. It’s always our aim to treat with empathy and precision, so knowing we helped make things comfortable for you really means a lot
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Review titled Excellent Service
Rated 5 stars out of 5
by Anonymous - Posted on 14 April 2025
I have been a patient with Ashgate Dental Practice for over 20 years and have always received the best care and advice. It was the practice that diagnosed three health problems for me which led to my receiving treatment early. I would recommend the practice to anyone and my family.
Visited April 2025
Review titled Ashgate Dental Practice
Replied on 22 April 2025
Thank you so much for your kind words and continued trust over the past 20 years. We're truly honoured to have played a role in your healthcare journey, and we're so pleased to hear that our care and advice have had a positive impact on your health. Recommendations like yours mean the world to us, and we’re grateful to care for both you and your family. Looking forward to seeing you at your next visit!
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Review titled Good service
Rated 5 stars out of 5
by Audrey McArdle - Posted on 17 April 2025
Friendly practise and always given great care over the many years I’ve been coming here. You always feel you’re in safe and professional hands. The only criticism I have is the hot conservatory waiting room. The air conditioning should always be on and use of blinds when the sun is pouring in, to avoid cooking your patients!
Visited April 2025
Review titled Ashgate Dental Practice
Replied on 22 April 2025
Thank you so much for your kind words and for being with us over the years - it really means a lot to know you feel well cared for and in safe hands. And thank you as well for the honest feedback about the waiting room! We completely understand how uncomfortable it can get in there on sunny days, and we’ll definitely take your suggestion on board to make it a more comfortable space for everyone. Looking forward to welcoming you again soon.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 April 2025
Prompt appointment time and the dentist treated me was with kindness and courtesy. Excellent advice and treatment.
Visited April 2025
Review titled Ashgate Dental Practice
Replied on 14 April 2025
Thank you for your lovely review! We’re so pleased to hear that your appointment ran smoothly and that you felt treated with kindness and courtesy throughout. It’s great to know the advice and treatment you received were helpful - that’s exactly what we aim for with every visit. We really appreciate your feedback and look forward to seeing you again!
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Review titled A good dental practice.
Rated 5 stars out of 5
by Anonymous - Posted on 23 April 2025
Went for my routine check up today , the staff were very friendly and efficient , was taken to the treatment room on time . The dentist , who we have seen before was also friendly ,very thorough and made you feel comfortable through the check up . She explained things clearly and I felt I had been looked after well .
Visited April 2025
Review titled Ashgate Dental Practice
Replied on 24 April 2025
Thank you so much for your lovely review! We're really glad to hear your check-up went smoothly and that you felt comfortable and well looked after. It’s always great to welcome familiar faces back, and we truly appreciate your kind words about our team. Looking forward to seeing you at your next visit!
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Review titled Very satisfied
Rated 5 stars out of 5
by Anonymous - Posted on 17 April 2025
I was seen at the time appointed. The dentist and staff were friendly. The premises seemed clean and airy. Overall, I was very satisfied with the experience.
Visited April 2025
Review titled Ashgate Dental Practice
Replied on 22 April 2025
Thank you for taking the time to leave such a lovely review. We're so pleased to hear that you had a positive experience with us and that everything from the punctuality to the environment and team made you feel comfortable. We really appreciate your feedback and look forward to seeing you again at your next appointment!
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 April 2025
I needed an emergency appointment for my daughter and she was seen on the day. The dentist is friendly and helpful and reassuring.
Visited April 2025
Review titled Ashgate Dental Practice
Replied on 14 April 2025
Thank you so much for your kind words! We’re so glad we could accommodate your daughter for an emergency appointment and that she felt comfortable and reassured during her visit. Providing prompt and caring service is really important to us, and we’re happy to hear you had a positive experience. We appreciate your feedback and look forward to seeing you both again in the future!
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Review titled Made to pay twice
Rated 1 star out of 5
by Graeme Brown - Posted on 01 April 2025
Had some composite bonding treatment but it all broke away from the tooth. Was in Spain for three weeks, then had to wait for a month for an appointment when I got home. Was told that I would not be charged for the replacement work. Attended today and was charged an additional £73. Additional work beyond the repair to the single tooth was done, but I wasn’t informed when this was being done. Have been a patient at this practice for over thirty years. Was also told that I would be unable to find an alternative NHS practice if I wanted to go elsewhere
Visited April 2025
Review titled Ashgate Dental Practice
Replied on 01 April 2025
Thank you for your feedback. We’re sorry to hear that you were unhappy with your recent visit. Our team strives to provide clear communication regarding treatments and costs, and we always aim to ensure patients are fully informed. We understand that unexpected costs can be frustrating, and we apologise if there was any misunderstanding. We are committed to providing a positive experience for all our patients and maintaining a respectful and professional environment within our practice. If you would like to discuss this further, please feel free to contact us directly, and we would be happy to assist you
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Review titled Great practice
Rated 4 stars out of 5
by Frank Rehling - Posted on 11 April 2025
Very friendly and very helpfull people. I am very impressed and have the feeling to be in very professional hands.
Visited April 2025
Review titled Ashgate Dental Practice
Replied on 14 April 2025
Thank you so much for your kind words! We're delighted to hear that you felt welcomed, supported, and in safe hands during your visit. Providing professional, friendly care is exactly what we strive for, so your feedback truly means a lot to us. We look forward to seeing you again and continuing to care for your dental health.