Abbey Dental Practice
2 Arboretum Place, Barking, Essex, IG11 7RLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Not Satisfied
Rated 1 star out of 5
by Simra Mir - Posted on 22 May 2023
I'm not satisfied with my treatment. My dentist was supposed to do filling and cleaning. The filing which was done two weeks ago is now completely gone. I can see cavity in my teeth and filing was not done properly therefore it has now completely gone. I'm not satisfied with the service I had with this dentist. I had filling done 10-15 years ago, that worked very well. The dentist did x-ray and told me that you should have new filling and she can remove the previous one. I got agreed but to be honest my previous filling was far better than this new one as it was stayed more than 10 years without causing me any trouble.
Visited May 2023
Review titled Abbey Dental Practice
Replied on 16 October 2023
Dear Simra, Thank you for your feedback. We are sorry to learn you are unhappy with your dental treatment. Please contact us directly at the practice so we can resolve your concerns and look at your filling. Many thanks, The Dental Team
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Review titled Positive experience
Rated 5 stars out of 5
by Anonymous - Posted on 27 May 2023
I was made to feel at ease from the moment I stepped into the practice. It was a very positive experience. The staff were experienced and helpful. I’ll be returning .
Visited May 2023
Review titled Abbey Dental Practice
Replied on 15 June 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled Thorough
Rated 4 stars out of 5
by Abidemi - Posted on 06 May 2023
At my arrival the receptionist informed me of delay to emergency appointments. And even though they couldn’t find the source of my problem, they were thorough with the investigations. They gave further possibilities and advised on what I can do.
Visited May 2023
Review titled Abbey Dental Practice
Replied on 25 May 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled Promt service for a emergency NHS referral
Rated 4 stars out of 5
by Anonymous - Posted on 04 May 2023
Was in bad pain for over a month. But got worse in the last few days.i couldn't get any appointments with any local dentists. So I reached out to nhs 111 they referred me to Abbey Dental practice. The receptionist and also the dentist were courteous to my needs.Waited about 30 min as I was on emergency(not bad at all) then the dentist told me it was a infection and they world clean the teeth and prescribed me antibiotics,also advised me to rebook if the symptoms don't clear up after the course of antibiotics.They only feedback I would give is the Dentist who attended to me could have been a bit more slower in explaining what was happening and what had happened to my tooth,I appreciate maybe it was due to the vast amount of emergency patients (as pointed out to me by the receptionist when i initially came in)and I was the last patient to be seen and they probably wanted to go home. But overall a pleasant experience considering I was in pain.
Visited May 2023
Review titled Abbey Dental Practice
Replied on 25 May 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback. Your suggestions have been passed onto the team to help improve our service. Many thanks, The Dental Team.
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Review titled Doctor Not check properly
Rated 1 star out of 5
by Fazlul haque - Posted on 25 May 2023
I have call nhs they reffed me there , they took less them 5 minutes my check up , they xray my teeth and said to clean it it will fine, but they didn't find out my problem it's gum disease under my teeth problem, I suffer lots bcos they don't care me.
Visited May 2023
Review titled Abbey Dental Practice
Replied on 16 October 2023
Dear Patient, Thank you for your feedback, we are sorry to learn you are unhappy. We are always grateful for opportunities to put things right. If we can be of any further assistance please get in touch with the practice directly. The Dental Team.
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Review titled Great Practice
Rated 5 stars out of 5
by Lee Battram - Posted on 13 May 2023
The staff as you enter the dentistry are always very polite and helpful and the staff who work on your teeth are also very polite and helpful
Visited May 2023
Review titled Abbey Dental Practice
Replied on 25 May 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 24 May 2023
I visited the dentist yesterday, it was a good experience. I've been a patient at this practice since I moved to the area, some years ago, and appreciate the treatment I have had there.
Visited May 2023
Review titled Abbey Dental Practice
Replied on 25 May 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled My Practice
Rated 5 stars out of 5
by Martin - Posted on 20 May 2023
As a customer for over 40yrs my experience is one of a relaxed visit. Friendly receptionists and my dentist was caring & gentle with my treatment. Highly recommend
Visited May 2023
Review titled Abbey Dental Practice
Replied on 25 May 2023
Dear Patient, thank you for your feedback. We always try our best to put the patient and their care at the centre of everything we do. We are pleased to learn you received excellent treatment from the team. Many thanks, The Dental Team.