Ratings and reviews
Reviews
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Review titled Appalling customer service
Rated 1 star out of 5
by Edward thorley - Posted on 22 March 2024
I am suffering from gout so finding it difficult to walk and am in serious pain , call answered and sent to wrong department, had to call back and was rinfong out for almost half an hr, then went to surgery and was angry at the fact I had to hop my way there in agony when a phone call would have done, but no one answered!!!! The nurse was not understanding at all that I was angry upset and in pain and recommene r I change surgery!!!!! Disgusting treatment by staff and nurses and no empathy at all!!!!!
Visited March 2024
Waters Meeting Health Centre has not yet replied.
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 17 August 2023
I went in with the inability to eat that led to blackouts and severe weight loss due to a still unknown reason, I had an appointment with one doctor who said to wait a week while I got a blood test in another town after being advised not to drive due to blackouts, I was also asked to provide a stool sample after telling the doctor I hadn't passed anything physically for a week due to the nature of my illness. I then had to wait an addition week for a rescheduled appointment of my bloods all while receiving no help from the doctors. I had a second appointment due to a scare and I got a different doctor to the previous which was confusing and they basically asked me to do the same steps... After my blood test I received a message saying my bloods were off and I needed another appointment which was kindly given to me another two weeks later. So after what has been 5 weeks of being able to eat under 300 calories worth of food and surviving off milk I have no answers to what is wrong with me and no signs of contact with the doctors and frankly I'm worried if I ask for another appointment I will get another doctor once again and told to essentially go home and deal with it unless I blackout and hurt myself in which case go to the hospital.
Visited July 2023
Waters Meeting Health Centre has not yet replied.