Vita Health Group: VitaMinds Leicester, Leicestershire & Rutland
2 Bank court, Weldon Road, Bury St. Edmonds, LE11 5RFContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Vita Health Group: VitaMinds Leicester, Leicestershire & Rutland.
Reviews
-
Review titled Lifeline
Rated 5 stars out of 5
by Anonymous - Posted on 15 July 2023
Vita Health have a been a lifeline for me. I have just finished a six week webinar course which has taken me from being crippled with anxiety to moving forward with my life. I want to say thankyou to all the therapists who have helped me through a time when I was at my lowest.
Visited May 2023
Vita Health Group: VitaMinds Leicester, Leicestershire & Rutland has not yet replied.
-
Review titled Dangerous
Rated 3 stars out of 5
by Anonymous - Posted on 13 January 2024
My family member received their alloted sessions and now has been left on waiting lists in more distress than before they had their 'therapy'. You get people to open up and explore their illness which opens a can of worms and then leave them. I worry we will not be able to keep them safe for much longer.
Visited April 2023
Vita Health Group: VitaMinds Leicester, Leicestershire & Rutland has not yet replied.
-
Review titled Potentially dangerous
Rated 1 star out of 5
by Anonymous - Posted on 14 December 2022
Self-referred in early December after breaking down and realising I'd run out of coping resources, calling 111 and then being recommended by my GP. Had to chase 2 weeks after the initial review to find out their recommended course of treatment. They recommended a web based stress webinar, in January. Maybe I'll just look up some youtube videos on mindfulness to tide me over until then, but I'm sure being told to take walks in your lunch break and to do breathing exercises on an anonymous zoom webinar will help tremendously with depression and anxiety. This is both unhelpful and a potentially dangerous recommended treatment, especially given the time of year and statistical propensity to suicide around Christmas time. Don't rely on these folks for help, they don't seem to be able to listen.
Visited December 2022
Vita Health Group: VitaMinds Leicester, Leicestershire & Rutland has not yet replied.
-
Review titled Didnt even ring for 1st assessment
Rated 2 stars out of 5
by Craig Lord - Posted on 10 September 2022
Told me they were going ring 10am tuesday. Didnt bother ringing then got letter in post 3 days later saying theyd tried to ring. Which they hadnt ive now been discharged from the service! Thanks for nothing very poor run service
Visited September 2022
Vita Health Group: VitaMinds Leicester, Leicestershire & Rutland has not yet replied.
-
Review titled CBT only - no psychotherapy
Rated 2 stars out of 5
by Nervus Rex - Posted on 04 September 2022
My GP asked me to use VitaMinds and I went through their automated response 'intelligent' web questionnaire. It told me it 'did not identify strong levels of low mood or anxiety' (must have got me on a good day) but someone would contact me within three working days. I got the call and was asked questions by one person while another listened in. The pair consulted afterwards and the speaking person said the other recommended psychotherapy but they do not offer it. Apart from suggesting two alternative services, one of which was Relate (I'm single), I was discharged. I felt deflated and somewhat judged by a push button process. I am fortunate to be able to afford some private counselling but I am disappointed the NHS cannot appoint a company with a broader range of services for those who cannot.
Visited July 2022
Vita Health Group: VitaMinds Leicester, Leicestershire & Rutland has not yet replied.
Information supplied by Vita Health Group