Vita Health Group: VitaMinds Basildon & Brentwood
Rose Hall, 86 Chapel Street, Billericay, Essex, CM12 9LSContact details and opening times
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Reviews
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Review titled Disappointed to have to wait so long to see a counci
Rated 4 stars out of 5
by Larraine Jean Beck - Posted on 12 January 2025
I had 8 sessions with a step 3 councillor but it didn't work so I was told that I needed to go to step step 4. I was assessed for this and then was told that I would have to wait for a year and s half to see someone. I asked if I could see another councillor in step 3. 8 more sessions may of really helped me but I was told this wasn't possible. I am devastated as I really need help.now. it made me feel that vitamins really do not understand the people they are trying to help. If you have councillors waiting in step 3 willing to help.people why are you notgiving them to them. If the waiting time is year and half for step 4 there cannot be enough staff which is a real problem for the company. That is a very bad service for people who need counselling.
Visited November 2024
Vita Health Group: VitaMinds Basildon & Brentwood has not yet replied.
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Review titled Very disappointed would not recommend
Rated 1 star out of 5
by Darren rose - Posted on 07 December 2023
I referred myself for this service as a last result as I don’t know what to do I had an hour speaking with someone poured my heart out begging for help I felt like they was not listening or interested in what I was saying it felt lithe person speaking to me was reading questions out of a book like a robot I told her i really need counselling and discussed the options I told the I have tried cbt before and I couldn’t do what they asked as my mental health was really lol and told them I need counselling not cbt she she will talk to her supervisor and ring me back in a week I got a phone call today saying they can offer me cbt so she was obviously not listening to a word I said when we last spoke it’s so frustrating when you get people who don’t understand what your going through it’s actually made my anxiety worse don’t know what to do really bad service please avoid bad service
Visited December 2023
Vita Health Group: VitaMinds Basildon & Brentwood has not yet replied.
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