The Linden Centre - Ratings and reviews
Reviews
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Review titled Great care and a caring team
Rated 5 stars out of 5
by Anonymous - Posted on 12 February 2024
Short stay, recovered quickly and received great care from the doctors and psychiatrists. Would reccomend to any one needing psych care or help
Visited December 2023
Review titled The Linden Centre
Replied on 07 March 2024
Dear Reviewer Thank you for your review of your short stay on the Linden Centre. I am pleased to hear that you received such great care from the staff there. Thank for taking the time to provide your feedback. Jenny Hedges (Patient Experience & Training Coordinator)
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Review titled This service literally saves lives
Rated 5 stars out of 5
by Emma - Posted on 20 October 2023
Cannot thank the staff enough, this service literally saves lives. Wonderful staff, brilliant level of care, felt seen and like they wanted to help the person, not just get them discharged.
Visited September 2023
Review titled The Linden Centre
Replied on 14 November 2023
Thank you for taking the time to provide your feedback and your kind comments regarding our staff and the care and treatment you received. We strive to provide the best possible service to our patients and very pleased to hear that you you were happy with the outcome when in contact with our service.
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Review titled Very caring and compassionate staff
Rated 5 stars out of 5
by Tom with autism and Tourettes - Posted on 20 March 2023
The background to this review is that I was sectioned under s2, and was discharged with an apology from the consultant yesterday (at the time of writing this review). Whilst I have to admit being extremely unhappy at the loss of my liberty, I fully understand how such an injustice could occur, and must reiterate that the staff on the ward were extremely caring, and formed genuine bonds with their patients. They are a very caring and dedicated team. Staff members save for one, took my comments on board regarding matters I complained about (which related to minor disrespect, in the form of friendly emulation of my Tourettes tick which I have to admit is particularly "catchy" and which I would have found touching, if it were not for the fact they were my unfortunate jailers... And as such, I demanded that the appropriate boundaries be kept). One staff member however denied having done so, even though it occurred on a recorded video call which I was having with my wife at the time, and then sought to deny that any staff member would have done so (even though multiple other staff apologised to me about it when I mentioned it to them, when they accidentally did it) and then tried to gas light me, putting pressure on a patient who is under section 3 of the mental health act and thus may be on the unit for upto 6 months between reviews. The food, staff, accomodation and level of care and support given is genuinely touching, and as a journalist I am intending on writing a very touching article on my good experience, no matter how much of an injustice occurred to bring me to such an experience. I was not medicated during my stay, and do have some reasons to complain, but these by and large have little to do with the nursing, care, cleaning, pharmacy or clinical teams. Any individual who requires inpatient psychiatric care would do well to find themselves in such a caring environment for their treatment.
Visited March 2023
The Linden Centre has not yet replied.
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Review titled Great Hospital
Rated 5 stars out of 5
by Rohita Rajapakse - Posted on 07 December 2022
I would like to praise the Team at Finchingfield ward for their Caring, Supporting, Compassionate and safe practice. Consultant and his team we thank you for your great team work you provide. You all deserve a 5* for the NHS services you give. As a family we appreciated the honest and open communication and the fact that you listened to our needs to work as a team. Many thanks and kind regards to the team.
Visited November 2022
The Linden Centre has not yet replied.