Reviews

Displaying 1 to 1 of 1

1. Review titled useless

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 18 September 2022

   The sessions were useless and did not meet my needs. You could hear the pages being turned over the phone and the therapist seemed bored and not interested at all-wanted to end the sessions quickly. Never given time to answer and the therapist had not understood my needs at all

   Visited August 2022

   Report as unsuitable

   Review titled Tameside and Glossop Healthy Minds

   Replied on 01 November 2022

   Hello, thank you for taking the time to write your review. I am really sorry to read that you do not feel that the sessions with Healthy Minds met your needs and that the attitude of the staff member came across as bored and uninterested. You could contact the service directly on 0161 716 4242 and ask to speak to the service manager to discuss the points you have raised. Alternatively, you could contact our Patient Advice and Liaison Service (PALS) on 0161 716 3178 or via email at pals.penninecare@nhs.net who will look into this further for you on your behalf. Thank you. Patient Feedback Team.

   Report as unsuitable

   ---