Swindon Talking Therapies
2nd Floor, Old Town Surgery, Curie Avenue, Swindon, Wiltshire, SN1 4GBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 07 February 2024
I’ve been struggling with my mh for years and had gotten worse. Been trying to get help from lift and when I did a questionnaire, I scored really high in anxiety and depression yet they said they can’t help me further and have discharged me. I feel so let down by lift and has left me not feeling better and even more depressed. I do not recommend
Visited January 2024
Review titled Swindon Talking Therapies
Replied on 13 February 2024
Dear Patient, thank you for leaving this feedback, I am really sorry to read that your experience has left you feeling let down. Your feedback has been shared with the service who offer their own apology. If you would like us to follow your concerns up and respond to you fully please do contact the PALS team at awp.pals@nhs.net or by telephone at 0800 0731788 / 01225 362900 with best wishes Jo Collins, Deputy Head of Patient and Carer Experience
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Review titled bad place for support
Rated 1 star out of 5
by Anonymous - Posted on 28 June 2023
i’ve tried getting an appointment i rang up twice they said someone would ring me back and never did so i rang up and they said no one booked me in when they said they had and then they said they’d get someone to ring me again and they never did, it’s disappointing for a place that’s supposed to be there to support you and they can’t even do that my mental health has been getting bad again because i’ve had no help and now i don’t feel like i can ring them anymore so i wouldn't recommend this place to anyone
Visited April 2023
Review titled Swindon Talking Therapies
Replied on 06 July 2023
Hi there, I am really sorry that communication seems to have broken down for you here. Our PALS team would be able to help you with this, I can see that you have said you don't feel you can ring them again but PALS could work with you and facilitate contact with the team? If you prefer not to call, they can be contacted at awp.pals@nhs.net or you can ring them on 01225 362900 or freephone 0800 073 1778. I hope we can get this sorted for you best wishes Jo Collins, Deputy Head of Patient and Carer Experience AWP
Provided by Care opinion
Information supplied by Avon and Wiltshire Mental Health Partnership NHS Trust