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Summerfield Urgent Care Centre

134 Heath Street, Birmingham, West Midlands, B18 7AL

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Appalling wait times. Nothing urgent about this centre.

    Rated 1 star out of 5

    by S Jones - Posted on 06 September 2024

    Had to take my 4 year old here to be seen as couldn’t get a same day docs appointment. Visited early on a weekday and still the wait times are 4-5 hours even for a young child!!!! Empty waiting rooms and corridors, hardly anyone around. Does this place even have any staff?! Nothing urgent about the “care” being offered here. Absolutely appalling. Barely offering any sort of service at all. Should be closed down. Not fit for purpose. Don’t bother coming here just go straight to a&e.

    Visited September 2024

    Report as unsuitable

    Review titled Summerfield Urgent Care Centre

    Replied on 19 September 2024

    I am very sorry you experienced this whilst attending our service, we only had 2 clinicians on duty that day, due to sickness and we also have to handle 111 calls. I understand this does not help when you have a poorly 4 year old and again, I apologise. We do make every endeavour to cover absence but sometimes we are unable to

    Report as unsuitable

  2. Review titled Excellent service

    Rated 5 stars out of 5

    by Frances Hall - Posted on 10 July 2024

    I attended on Saturday morning and was seen promptly and with courtesy and treated very quickly. The whole place looked clean and tidy and as a registered nurse myself I was very impressed with all aspects of care - thank you

    Visited July 2024

    Report as unsuitable

    Summerfield Urgent Care Centre has not yet replied.

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