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Summerfield Urgent Care Centre - Ratings and reviews

Reviews

Displaying 1 to 3 of 3

  1. Review titled Shuts too early, overpriced tea and coffee

    Rated 3 stars out of 5

    by Anonymous - Posted on 24 April 2023

    The hours should be for a min of 12 hours however they shut an hour earlier. The price for a small vending was £1.60! surely that exceeds the rate that is given by the merchants, would advice to take your own. Even though i have highlighted these points the staff on triage where welcoming and the enviroment was clean, the waiting time was not so long however i was then resent to emergency which was a totally different experinence.

    Visited April 2023

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    Summerfield Urgent Care Centre has not yet replied.

  2. Review titled Staff leave before the practice closing time

    Rated 3 stars out of 5

    by Anna Bradley - Posted on 21 January 2023

    I came to this Urgent Medical Centre last night, 30 minutes before it was due to close. I walked upstairs and there wasn't one patient waiting outside, I proceeded to the reception desk which had its shutters half way down and spoke through the shutters to the man at the reception. He told me I couldn't be seen because "they close at 8pm" I pointed out it wasn't 8pm and that I was desperate to get some antibiotics and he said they couldn't help me because the doctors were with their last patients. I waited outside and no patients came out, only staff. The receptionist and the doctors insane inside left the building by 7.50pm. What sort of urgent medical centre is this, when staff are closing up 30 minutes before the building closes? I spoke to the GP desk at the bottom of the stairs and they said they couldn't help due to being a separate department. I drove there believing I would be fine aslong as five arrived long before 8pm. Clearly not?! Very unhelpful, unwilling staff.

    Visited January 2023

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    Summerfield Urgent Care Centre has not yet replied.

  3. Review titled Very Good Experience

    Rated 5 stars out of 5

    by Anonymous - Posted on 17 September 2022

    I visited the Urgent Care Centre for the first time on a Friday morning. All the staff were pleasant and helpful. My consultation was professional and competent, and I was dealt with with reasonable efficiency. This was one of my best experiences accessing the NHS in many years, and I would recommend the clinic to anyone needing similar treatment. I had called in advance to check hours and the best times to visit: their telephone manner was also polite and helpful.

    Visited September 2022

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    Summerfield Urgent Care Centre has not yet replied.