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St Helens Rota Limited - Albion Street

Albion Street Clinic, Albion Street, St. Helens, Merseyside, WA10 2HU

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Reviews

Displaying 1 to 3 of 3

  1. Review titled Service is not safe effective or responsive

    Rated 1 star out of 5

    by - Posted on 11 February 2024

    A service boasting on the front page of its website an outstanding rating (overall good) some 8 years ago When in 2024 this is patient experience - more than 12 hours ago I rang this OOHs service for an urgent appointment for a frail elderly person who had become acutely unwell and 3 calls later we have still not had a call back from a clinician. This inadequate patient experience can only lead to worsening conditions, poor outcomes for people and added pressure on emergency services. People deserve better, safe care and treatment.

    Visited February 2024

    Report as unsuitable

    St Helens Rota Limited - Albion Street has not yet replied.


  2. Review titled Excellent Service

    Rated 5 stars out of 5

    by Mark Syder - Posted on 15 August 2023

    After several days of worsening symptoms I phoned my surgery hoping to get an appointment the same week. I was offered an appointment for that evening! The doctor who saw me was friendly, polite, efficient, and knowledgeable - I can't ask for more than that! She gave me a thorough consultation and examination. Less than twelve hours after phoning my surgery I was sitting at home with my medication. The treatment I received deserves the whole five stars and more!

    Visited August 2023

    Report as unsuitable

    St Helens Rota Limited - Albion Street has not yet replied.


  3. Review titled Brilliant service

    Rated 5 stars out of 5

    by Anonymous - Posted on 06 May 2023

    Can't fault the service received for chest infections, with thorough and efficient examinations. Wish all gp practices could be of this standard.

    Visited May 2023

    Report as unsuitable

    St Helens Rota Limited - Albion Street has not yet replied.




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