St Helens NHS Walk-In Centre - Ratings and reviews
Reviews
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Review titled Very caring & sympathetic!!
Rated 5 stars out of 5
by George Barkley - Posted on 15 May 2023
I came to you in agony with infection in right leg, I could hardly stand up. You fast tracked me & sent me in a taxi to whiston hospital,, unfortunately whiston didn't care as much as your good selves. A big big Thankyou from the bottom of my heart, from George Barkley
Visited March 2023
St Helens NHS Walk-In Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Sandra Lawton - Posted on 10 March 2023
After a terrible fall and damaging my knee I went to the walk-in centre in St. Helens I was greeted by very friendly caring and helpful staff,I left knowing that they’d done there vey best,they arranged an hospital appointment for me and provided me with crutches.l hope that Wilton is as helpful.
Visited March 2023
St Helens NHS Walk-In Centre has not yet replied.
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Review titled Totally amazing staff
Rated 5 stars out of 5
by Alexandra Roughley - Posted on 16 February 2023
The staff at this centre are just so friendly so professional and make even a long wait an enjoyable one. Today they were flat out with patients but never lost their cool approach even when one odd bloke decided to use the lovely receptionist’s as target practise.. most people in the waiting areas shook their heads and he had to sit down feelings stupid. Cannot rate this centre highly enough. You all know you are going to wait.. but wouldn’t you rather wait surrounded by superb staff and get the outcome you require .. I know I would Well done to all x
Visited February 2023
St Helens NHS Walk-In Centre has not yet replied.
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Review titled Brilliant treatment
Rated 5 stars out of 5
by Sue Manning - Posted on 07 January 2023
I visited the Walk in Centre on Boxing day because on Chrismas day I had fallen downstairs and injured my shoulder. The care I received was incredible from the Receptionist to the 2 Nurses I saw and the Radiologist. The outcome of the XRay was a fractured collarbone which was sent immediately to Whiston Hospital and was confirmed 30 minutes later. 2 days after that I was contacted by Whiston with an appointment to see a Shoulder Specialist at th Fracture Clinic on 16th January. I was so impressed by the professional and kind treatment I received at the Walk in Centre even though there were so many people waiting to be seen. Many, many thanks
Visited December 2022
St Helens NHS Walk-In Centre has not yet replied.
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Review titled Great service working well amid high demand
Rated 5 stars out of 5
by St Helens Mum - Posted on 23 December 2022
Absolutely brilliant service yesterday. Very busy but well organised. Triage working well prioritising child with very high temperature. Thorough evaluation by clearly excellent people.
Visited December 2022
St Helens NHS Walk-In Centre has not yet replied.
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Review titled Friendly and helpful experience
Rated 4 stars out of 5
by Anonymous - Posted on 20 December 2022
I ended up with a fractured bone in my foot but the staff were so lovely and helpful. The lady who did my x ray and the person who did the consultation afterwards were both so helpful and provided me with the guidance for the next few weeks. The two ladies on reception were friendly to everyone even though towards the end of my visit the waiting room was pretty much full. Thank you for providing such a good service.
Visited December 2022
St Helens NHS Walk-In Centre has not yet replied.
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Review titled Dismissive attitude
Rated 2 stars out of 5
by Anonymous - Posted on 26 June 2022
I attended with my sister who lives with learning disabilities. She has been suffering from unexplained wrist pain rendering her unable to move it. The triage nurse was rude, dismissive and chided her for not having taken painkillers for 12 hours. We were made to feel like malingerers. This 'treatment centre' is largely a waste of time and a symptom of the failing NHS.
Visited June 2022
St Helens NHS Walk-In Centre has not yet replied.