Reviews

Displaying 1 to 1 of 1

1. Review titled Dire

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 03 July 2023

   I had the same experience as others here, the Dr I saw was cold, unresponsive. He just sat there and didn't say anything. He asked questions that stressed me out and where only about picking holes in my story and made me feel confused as to why he had asked. I waited months for this appointment and he just sat there asking weird questions. I feel completely let down I waited so long to get this appointment and I left the session early because I felt so uncomfortable. I wanted to try a different medication and try emdr therapy. I got no help and I left feeling utterly hopeless. I spiraled into a pretty bad depression after that. I highly recommend not going here if you have trauma related depression as it has actually made me feel worse. I feel absolutely awful after seeing him and I'm now doubting myself and feel completely broken. This has put me back so much how are they allowed to carry on??

   Visited June 2023

   Report as unsuitable

   Review titled Speedwell Centre

   Replied on 06 July 2023

   Hi, thank you for leaving this response, firstly, I am genuinely sorry your appointment didn't go as you would have wanted and you were left feeling hopeless and not wanting to use our services. I can see from your review that you had waited for this so it must feel so disappointing to feel no progress was made for you. I would be very keen for this to be looked into but need a bit more detail to get it to the right place? Would you be willing to contact our PALS team and have a chat with them so they can do this for you? They can be contacted at awp.pals@nhs.net or on 01225 362900 or freephone 0800 073 1778. best wishes Jo Collins, Deputy Head of Patient and Carer Experience AWP

   Report as unsuitable

   Provided by Care opinion

   

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