SpaMedica Widnes
Teal House, Tan House Lane, Widnes, WA8 0RRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Service
Rated 5 stars out of 5
by Barbara Thorold - Posted on 21 May 2023
I can't say I was looking forward to my cataract removal but I was soon put at ease by the lovely caring staff. Everybody was reassuring and helpful and the surgeon was very gentle.
Visited May 2023
Review titled SpaMedica Widnes
Replied on 23 May 2023
Hello, thank you for your 5-star review of SpaMedica. We're very happy to hear that you had such a positive experience with us and that our team were able to put you at ease. Wishing you all the best, from the staff at SpaMedica.
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Review titled Extremely rude gentleman at the door
Rated 5 stars out of 5
by Elizabeth Roger - Posted on 03 May 2023
On arriving at the small car park, I manoeuvred my vehicle into a space , the only space, and before I got right the way into the space, the gentleman from the door came over and in a raised harsh voice he said you can’t park there, you need to move and park on the road outside . He was very rude the way he said it and I felt well and truly told off. I then exited and did as I was told and parked outside. I then entered the building and was greeted by the same man, at which point I said very calmly to him that I didn’t appreciate the way he had spoken to me. He didn’t agree with the fact that he had shouted at me and apologised, but he also said that we didn’t realise what he had to deal with every day due to the parking situation, but I still believe that he should have spoken to me in that way. This as you can understand wasn’t the best start to our experience. Also I’d like to point out that I have Parkinson’s disease so struggle with anxiety as part of this condition and this altercation didn’t do anything to help my anxiety. I never complain in this way, but felt so strongly about this, felt I had to.
Visited May 2023
Review titled SpaMedica Widnes
Replied on 04 May 2023
Hello, thank you for your review of SpaMedica. We are very sorry to hear this and can understand your frustrations. At SpaMedica, we aim to provide a 5-star service to all of our patients and we apologise that your experience did not match these standards. All of your feedback is greatly appreciated and will be taken on board by our teams. We would also like the opportunity to look into this for you, could we please share this with us via email: Feedback@Spamedica.co.uk. Please be sure to include your full name, date of birth and contact number and a member of our team will get back to you regarding this. Wishing you all the best, from the SpaMedica team.
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Review titled Outstanding Eye Clinic
Rated 5 stars out of 5
by Jimmy Carmichael - Posted on 21 May 2023
Went this morning for my second eye treatment, from being greeted at the door to saying farewell with a free pen souvenir, nothing was to much trouble for all the staff there, they put you at ease as they explained the procedure and checked and rechecked your details, Would highly recommend Spa Medica to anyone who needs eye surgery,
Visited May 2023
Review titled SpaMedica Widnes
Replied on 23 May 2023
Hello, thank you for your 5-star review. It's great to hear that you had such a positive experience with us and that you would recommend us to others. Wishing you all the best for the future, from the SpaMedica team.
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Review titled Wonderful care
Rated 5 stars out of 5
by Margaret Jones - Posted on 29 May 2023
I have had a cataract removed from each eye and cannot praise everyone enough at Widnes Spa Medica. Friendly, helpful and caring staff who had time to listen and put you at your ease. Well done.
Visited May 2023
Review titled SpaMedica Widnes
Replied on 30 May 2023
Hello, thank you for your 5-star review. We're so pleased to hear that you had a brilliant experience with us and that our staff were able to reassure you and put you at ease. Wishing you all the best, from the SpaMedica team.
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