SpaMedica Watford - Ratings and reviews
Reviews
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Review titled Brusque unfriendly treatment
Rated 2 stars out of 5
by Anonymous - Posted on 08 April 2024
Having been to this clinic before and had a good experience, I was shocked by the brusque manner in which I was treated in the ground floor facility ( I had previously been treated on the first floor). I was the last patient of the day, but no one seemed to consider me and the removal of the cataract was excruciating, with flashes of light and rough handling of my eye- it felt like a fist gouging my eye. I wonder if I was even anaesthetised properly.This was my second cataract operation and it was nothing like the pain free procedure I had experienced before at Stoke Mandeville. No one was there to see me out. Previously, both at Stoke Mandeville and Spa Medica, I had been walked to my husband’s car.I felt ignored and undervalued, and it was an entirely unpleasant experience, which deeply upset me.
Visited April 2024
SpaMedica Watford has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Neil Lamb - Posted on 11 April 2024
I have been to the Sparmedica Watford branch twice in the past 2 months to have a couple of cataract operations. I was very pleased and grateful to the staff who made the whole process very calming and easy. From the reception to the operation department thank you for your First class service and support
Visited April 2024
SpaMedica Watford has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Gwenda Whitehead - Posted on 03 May 2024
I have had two cataract ops in March and April of this year and I was really impressed with the service and treatment. The staff were all helpful, efficient and informative. Thank you to them all and of course the NHS.
Visited April 2024
SpaMedica Watford has not yet replied.
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Review titled Efficient admin & great care
Rated 5 stars out of 5
by Sarah - Posted on 15 April 2024
I had my first cataract done within three weeks of being referred by my optician. The second was done as soon as I’d had the four week review of my first eye. I was very impressed with Spa Medica’s administration and great medical care. The eye operation was over so quickly that I didn’t even realise that the surgeon had started when I had the first one done. I’d definitely recommend Spa Medica to anyone needing cataract surgery.
Visited April 2024
SpaMedica Watford has not yet replied.
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Review titled Great practice
by Bhumika - Posted on 20 April 2024
Very good service.Nurses were good.You don’t get nervous.Doctor was good as I was late for my appointment still he took me .
Visited April 2024
SpaMedica Watford has not yet replied.
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Review titled Outstandingly great
Rated 5 stars out of 5
by Anonymous - Posted on 26 April 2024
Both I and my best friend visited for assessments. The Receptionists greeted us warmly, had smiling, happy and good humoured attitudes which put us at ease. Doctors and Nurses were equally pleasant and very professional. Even the Cleaner was delightful! In spite of a major optician's chain stating that I needed my cataracts removed my diagnosis revealed that this was unnecessary for 1-2 years or more. It was confirmed that my friend did require an operation. Thank you everyone for your lovely care and attention.
Visited April 2024
SpaMedica Watford has not yet replied.
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Review titled Brilliant
Rated 5 stars out of 5
by Valerie Goodearl - Posted on 13 April 2024
I can’t say how extremely happy with all that went on with my operation, everything was very well organised.every single person involved was absolutely marvellous. Thank you very much
Visited April 2024
SpaMedica Watford has not yet replied.
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Review titled Great Practise
Rated 5 stars out of 5
by Susan - Posted on 24 April 2024
I am so pleased with Spamedica my visit was great everything was to my satisfaction I can’t praise them enough I hope when I have the other eye done it will be as good thankyou
Visited April 2024
SpaMedica Watford has not yet replied.
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Review titled Fabulous eye clinic
Rated 5 stars out of 5
by Anonymous - Posted on 10 April 2024
What a wonderful experience. Staff are so kind, attentive, professional and friendly. Referred to this clinic by my optician as had very bad experience previously and damage to right eye after cataract op 4 years ago. Understandably felt quite nervous this time having left eye operated on but soon relaxed. Very calm atmosphere and lovely surroundings.
Visited April 2024
SpaMedica Watford has not yet replied.
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Review titled Very friendly
Rated 5 stars out of 5
by Brenda M - Posted on 04 April 2024
I had Cataract.surgery on my second eye yesterday and the experience was just as pleasant as the first time.. Everyone is so very friendly and so very efficient I can't praise them highly enough . Well done!
Visited April 2024
SpaMedica Watford has not yet replied.