SpaMedica Truro - Ratings and reviews
Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Martin Peart - Posted on 05 May 2024
Cataract operation on Saturday, busy surgery but all done within the specified time. All staff were excellent in keeping me informed of the process and procedure.
Visited May 2024
SpaMedica Truro has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 April 2024
I was initially nervous about the surgery , everyone friendly & efficient. Just had my second eye done. Would recommend cataract surgery at SpaMedica
Visited April 2024
SpaMedica Truro has not yet replied.
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Review titled Good and efficient practice
Rated 5 stars out of 5
by Maureen Claire Calway - Posted on 26 April 2024
I underwent a cataract operation on my left eye and found the staff knowledgeable and kind and the procedure to be carried out was fully explained as was the aftercare needed.
Visited April 2024
SpaMedica Truro has not yet replied.
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Review titled A Good Experience
Rated 5 stars out of 5
by Anonymous - Posted on 25 April 2024
Very happy with my treatment and cataract operation at Spa Medica. All the staff were very pleasant and the atmosphere at the clinic is very quiet and helps one feel more relaxed about the whole procedure. The days I attended it was not at all crowded and I did not feel under any pressure to hurry and could ask questions.
Visited April 2024
SpaMedica Truro has not yet replied.
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Review titled Good and efficient practice
Rated 5 stars out of 5
by Brian Calway - Posted on 24 March 2024
The staff were friendly, attentive and explained everything in detail. Another problem was ascertained at the time and drops given to cure the symptoms. Could not fault the care given.
Visited March 2024
SpaMedica Truro has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Terry - Posted on 26 March 2024
The my experience was easy I had a removal of left eye cataract treatment was so quick I didn’t even realise the procedure had been done friendly staff spotlessly clean facilities could not rate this experience high enough would highly recommend yourselves to friends and family.
Visited March 2024
SpaMedica Truro has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by John Dibble - Posted on 28 March 2024
On both occasions I was treated with kindness and respect. I was kept well informed on what was happening and I am extremely pleased with the results. So far, no problems whatsoever with my eyes and the improvement is quite dramatic.
Visited March 2024
SpaMedica Truro has not yet replied.
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Review titled Exceptional practice
Rated 5 stars out of 5
by Elizabeth Rigley - Posted on 05 April 2024
This was my second cataract procedure. I am so impressed by the professional staff in all the departments from admin to nursing staff. My care was exceptional. Everyone was so friendly and explained everything in great detail to me. Thank you once again for the care given to me.
Visited March 2024
SpaMedica Truro has not yet replied.
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Review titled A good experience
Rated 5 stars out of 5
by Liz Aver - Posted on 24 April 2024
Although initially apprehensive, I actually found it to be a very well organised and straightforward treatment, from caring and skilful staff. My "new" sight is excellent for both long distance and reading.
Visited March 2024
SpaMedica Truro has not yet replied.
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Review titled Better the first time
Rated 4 stars out of 5
by David Austin - Posted on 21 March 2024
On arriving on time I was not informed there was going to be a delay. This turned out to be over 2 hours. At no point was I informed by any of the staff of this situation. After being there half an hour after my appointment time I asked at reception and was told there was an hour delay but it was longer. In the preop. lounge non of the 4 of us waiting had any idea about what was happening and like me the others had people waiting to collect us. No member of staff came in to explain the situation or to apologise for the delay or to offer any refreshment. The 3 patients before me had morning appointments mine was 1.40pm and I didn’t get in to the preop. lounge until after 4pm. My actual surgery took place at 6pm. While I accept delays can happen and I am not concerned about that, my concern is the lack of communication with the patients. It suggests lack of concern and care for the patients. However busy the staff may have been for someone to pop in and say how things were would have made a lot of difference. The first op I had in January there was a different attitude. Staff were friendlier, in the lounge they came in to see how everyone was. A completely different experience and would have merited a good review. But, sorry, this last experience was a very bad one. Costumer/Patient Service was in very short supply. Possibly a reminder every morning.
Visited March 2024
SpaMedica Truro has not yet replied.