SpaMedica Stockton-On-Tees
Birch House, 1st Floor, 2 Three Acres, Thornaby, Stockton-On-Tees, TS17 6AJContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Stockton-On-Tees.
Reviews
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Review titled First Class
Rated 5 stars out of 5
by Anonymous - Posted on 17 February 2025
From walking in the door a friendly welcoming face reassured me and I was put at ease .Every step of the way each staff member explained what was going to happen to me next. I was really impressed . I liked the way we were looked after the procedure by a nurse giving helpful advice and information
Visited February 2025
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Great practise, friendly stuff, and amazing result
Rated 5 stars out of 5
by Stephan Gross - Posted on 26 February 2025
I can't thank you all enough. I am starting day2 now after the operation and we celebrated my new ability yesterday already, what a difference. Thanks as well for the good guidance on how to take care. Looking forward to come back in a few weeks time.
Visited February 2025
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 February 2025
Would highly recommend spa medica to anyone. After bad experience from another hospital they made sure everything was spot on and made me feel at ease
Visited February 2025
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 05 February 2025
Staff and clinicians were patient and helpful , particularly to elderly clients present with me in the reception setting
Visited February 2025
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Five star treatment
Rated 5 stars out of 5
by Kevin Stephenson - Posted on 22 February 2025
Everyone I know who had cataract surgery said it was painless. I plucked up the courage and booked my appointment through my optician. Every member of the team were fantastic. The assessment was thorough and very quick. The time at the surgery on the day lasted approximately 3 hours. The other patients and staff were great and put me at ease. The actual operation was less than 10 minutes. No pain at all. It was pointed out to me on the assessment that I had a cataract in both eyes. I will be asking my optician on my 4 week appointment to book me in for the other eye to be done. Brilliant location, easy parking and fantastic service.
Visited February 2025
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Almost a pleasant experience!
Rated 5 stars out of 5
by Anonymous - Posted on 22 March 2025
Needing cataract surgery came as quite a shock and I chose Spa medica for my treatment as I already have tests as a hydro chloroquine patient at the clinic so knew the staff to be friendly and the clinic spotless. My surgery went smoothly and the results quite amazing.
Visited January 2025
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Very efficient and friendly staff
Rated 5 stars out of 5
by Ken Tait - Posted on 02 February 2025
From start to finish, including the pre op I was made aware of everything that would be happening during the process. All the staff were very friendly, efficient and professional in the delivery of the process, couldn’t fault the place
Visited January 2025
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Great Practice good staff
Rated 4 stars out of 5
by Anonymous - Posted on 14 January 2025
My experience today was not as good as my first visit The staff on the whole are excellent but today the Surgeon on duty I found to be inconsiderate continually telling me to relax as I was making her job difficult because she was having to tell me to relax as I was to tense This attitude did not help the situation as it is a traumatic experience for anyone The first experience was excellent and the Surgeon dealt with me entirely different
Visited January 2025
Review titled SpaMedica Stockton-On-Tees
Replied on 10 March 2025
Dear Patient, Thank you for sharing your feedback. We’re pleased to hear that your first experience with us was positive, but we’re sorry that your recent visit did not meet the same expectations. We understand that undergoing surgery can be a stressful experience, and we strive to ensure all patients feel as comfortable and supported as possible. Your comments have been noted, and we will share them with the relevant team to help improve our patient experience. If you would like to discuss this further, please contact us at feedback@spamedica.co.uk or call 0330 058 4280. Best regards, SpaMedica
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Review titled Excellent staff in all areas
Rated 5 stars out of 5
by Mrs Christine Bottomley - Posted on 06 February 2025
Staff all excellent.Every thing explained well .The surgeon was a genius she has operated on both eyes and the improvement is life changing.
Visited January 2025
SpaMedica Stockton-On-Tees has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Val Raine - Posted on 03 December 2024
Service wonderful, staff all welcoming, doing a great job. Yesterday must have been difficult with surgeon phoning in sick. Managed to get replacement, so pleased. Many thanks for all the care.
Visited December 2024
SpaMedica Stockton-On-Tees has not yet replied.
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