SpaMedica Solihull
Part First Floor, Cornwall House, Blythe Valley Park, Solihull, B90 8AFContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Solihull.
Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by James Ordidge - Posted on 28 December 2024
I was very anxious about having the procedure, however I was welcomed by a wonderful man who was so nice and caring and had amazing patient care. Everything was so well organised which made me feel at ease. All the staff I came in contact with were so supportive and friendly.
Visited December 2024
SpaMedica Solihull has not yet replied.
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Review titled Caring practice
Rated 5 stars out of 5
by Wendy Heath - Posted on 23 December 2024
This date was for my second cataract I found this practice to be excellent in overall four visits. On each occasion everyone was pleasant and caring and may I say stuck to the arranged times. Thank you for all you have done for me.
Visited November 2024
SpaMedica Solihull has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Gillian Palmer - Posted on 18 November 2024
From start to finish the experience was caring, professional and extremely efficient. I would not hesitate to give Spa Medica, Solihull a five star rating.
Visited November 2024
SpaMedica Solihull has not yet replied.
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Review titled First class care
Rated 5 stars out of 5
by margford15@gmail.com - Posted on 22 November 2024
Great parking top rate staff helpful and very professional staff saw on time could not ask for any better treatment
Visited November 2024
SpaMedica Solihull has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Wendy Heath - Posted on 27 December 2024
I have made 4 visits in all. On each occasion I was treated with the utmost care and also very pleasing on each visit times were adhered to. Many thanks for your care.
Visited November 2024
SpaMedica Solihull has not yet replied.
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Review titled Hardly a smile in sight
Rated 3 stars out of 5
by Anonymous - Posted on 11 November 2024
I waited an hour without anyone saying anything. I enquired whether this was normal and was told I was next in the queue. 30 mins later I started the assessment. The assessment went reasonably but most people looked pretty grim - as if it was a hard Monday. The only real smile was from the nurse - and that was down a telephone! The whole experience was like the paint on the walls - grey.
Visited November 2024
Review titled SpaMedica Solihull
Replied on 28 January 2025
Dear, Thank you for bringing this to our attention. Patient care, safety and satisfaction mean a lot to us at SpaMedica, and we’re sorry to hear that our service fell short of your expectations on this occasion. We’re keen to follow this up with the hospital where you were treated so we can investigate what happened and identify any areas for improvement. To enable us to pass your feedback onto the relevant team, we would be grateful if you could send us a private message with your full name, date of birth, and details of the hospital where you were treated. Please rest assured that we take your comments very seriously and your feedback will be shared with senior management. Please email contact@spamedica.co.uk or call 0330 058 4280 and our Contact Centre will be happy to help.
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Review titled Fantastic service
Rated 5 stars out of 5
by Paula - Posted on 23 October 2024
From referral to operation, everything has been excellent. All of the staff were friendly & efficient ensuring everything was explained and I was put at ease. The welcome when I got out of the car not knowing quite where to go was a nice touch & put me at ease. I was offered drinks whilst waiting. The surgeon was very nice & the cataract surgery went well, painless & over quicker than I'd anticipated. The whole place was spotless & very professional and everyone was kind & friendly. I would definitely recommend, well done to everyone.
Visited October 2024
SpaMedica Solihull has not yet replied.
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Review titled Wonderful treatment
Rated 5 stars out of 5
by Robert - Posted on 19 October 2024
I was treated with care and attention on arrival, with a coffee and a smile which continued all the way through my treatment. My procedure was dealt with swiftly and very professionally all the way through, I can’t speak highly enough of all the staff at Solihull. Everything was explained to me at each stage of the procedure.
Visited October 2024
SpaMedica Solihull has not yet replied.
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Review titled Friendly and efficient
Rated 5 stars out of 5
by Maralyn Harvey - Posted on 10 October 2024
I attended the clinic twice. Firstly for a cataract removal assessment and then about a week later for cataract surgery. From the moment you arrive at the car park you are looked after. Good coffee and biscuits! Staff are pleasant and efficient. Bit of hanging around between departments and irritating waits at times but they are busy. Efficient professional service
Visited October 2024
SpaMedica Solihull has not yet replied.
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Review titled First cateract operation
Rated 5 stars out of 5
by Michael Weale - Posted on 16 October 2024
Welcomed with a warm drink. After a short wait I was seen by a nurse who explained the procedure and put drops in eye which was to be operated on. After a longer wait was sent to pre op room and more drops then straight into theatre. After a painless 20 minutes it was all over. A satisfying experience. I await the operation on the other eye.
Visited October 2024
SpaMedica Solihull has not yet replied.
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