SpaMedica Poole
Forelle House, Marshes End, Upton Road, Poole, Dorset, BH17 7AGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent treatment
Rated 5 stars out of 5
by Patricia Coulston - Posted on 12 August 2024
Having been previously assessed, today I had the laser treatment. From the lovely porter who greeted us to all the staff,reception, nursing and medical staff, it was all a pleasant experience. Efficient, kind and professional my treatment could not be bettered Thank you so much.
Visited August 2024
SpaMedica Poole has not yet replied.
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Review titled Excellent Service
Rated 5 stars out of 5
by Terry Hughes - Posted on 06 August 2024
I writing on behalf of my wife, who unfortunately has Alzheimer’s, the whole experience was amazing and her condition was taken into consideration all the way through the Assessment and Surgery, a nurse even held her hand throughout the operation knowing that she was very nervous. Her eye is healing nicely after the 4th day of the eye drops. The Person Centred Care was exceptional from all members of staff throughout the whole process. Thank you everybody at SpaMedica Poole for taking great care of my wife. 👍🏼👍🏼
Visited August 2024
Review titled SpaMedica Poole
Replied on 14 November 2024
Hello Terry, we’re glad our team took good care of you and that your cataract surgery went well. Comments like this help to reassure other patients who are feeling nervous about their surgery, so thank you for taking the time to share your experience. With best wishes, The SpaMedica Team.
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Review titled Excellent service
Rated 5 stars out of 5
by Penny - Posted on 19 August 2024
I had my cataract surgery on 16th August, I was very nervous prior to having the surgery. But the experience was excellent, a nice friendly atmosphere, all the staff were very helpful and reassuring. The surgery was quick & painless about 10 mins I think. I definitely recommend SpaMedia.
Visited August 2024
SpaMedica Poole has not yet replied.
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Review titled Efficient and painless experience.
Rated 5 stars out of 5
by Anonymous - Posted on 05 August 2024
Over the past 3 months I've had cataracts removed from both eyes. The whole experience was excellent. Wonderfully reassuring & comforting surgeon and staff. Very professional and efficient. I couldn't have asked for better.
Visited August 2024
Review titled SpaMedica Poole
Replied on 14 November 2024
Hello, we’re glad our team took good care of you and that your cataract surgery went well. Comments like this help to reassure other patients who are feeling nervous about their surgery, so thank you for taking the time to share your experience. With best wishes, The SpaMedica Team.
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Review titled Brilliant Practice
Rated 5 stars out of 5
by Susan Roberts - Posted on 26 August 2024
From start to finish this clinc is one of the best l have ever been they treat you with respect nothing to much trouble for them they exsplain everytime in terms you can understand the surgery was painless Q my surgeon was brillitant .5 Star all the way ..
Visited August 2024
SpaMedica Poole has not yet replied.
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Review titled Couldn't be faulted
Rated 5 stars out of 5
by Anonymous - Posted on 01 August 2024
From helpful efficient reception staff through great medical staff and a very thorough and caring optometrist, Spa Medica Poole was a first class experience
Visited August 2024
SpaMedica Poole has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Grateful patient 3rd august - Posted on 04 August 2024
Words can hardly convey the efficient and caring team at Spa Medica. Everyone was helpful and cheerful putting their many patients at ease. How reassuringly the Surgeon explained exactly what he was doing during the cataract op. Fully recommend
Visited August 2024
SpaMedica Poole has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Susan Orr - Posted on 09 September 2024
Everything from start to finish and with my recuperation at home this last fortnight has been so easy and straightforward and I’m glad to say I am very happy with the outcome of the removal of cataract.
Visited August 2024
SpaMedica Poole has not yet replied.
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Review titled Professional and caring
Rated 5 stars out of 5
by Mike Cannon - Posted on 29 July 2024
The whole procedure from greeting though to departure was very professional, but always backed with personal caring and consideration. Surgery was quick, but showed understanding. Excellent attitude shown by the surgeon and his theatre team. Throughout the whole visit, everyone at SpaMedica was supportive.
Visited July 2024
SpaMedica Poole has not yet replied.
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Review titled Efficient and very friendly
Rated 5 stars out of 5
by Caroline Dilke - Posted on 17 July 2024
The experience began with a kind and punctual driver, then every NHS employee I met all day was doing a grand job, putting us at our ease and carrying out their tasks with care and efficiency. I have no complaints at all.
Visited July 2024
Review titled SpaMedica Poole
Replied on 14 November 2024
Hello Caroline, we’re delighted to hear that you had such a positive experience at SpaMedica. We really appreciate your kind comments about our staff and facilities. Wishing you all the best for the future, The SpaMedica Team.
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