SpaMedica Peterborough
Ashurst, Southgate Park, Bakewell Road, Peterborough, PE2 6YSContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Peterborough.
Reviews
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Review titled Cataract Surgery
Rated 5 stars out of 5
by Anonymous - Posted on 20 July 2023
My first eye surgery went very smoothly. I didn't feel a thing during the surgery. The surgeon was friendly and communicated well as did the whole team. My second eye operation unfortunately was not as smooth. There appeared to be some training of staff going on which may have resulted in me not receiving suffecient anaesthetic eye drops. The surgeon when we met prior to the surgery was abrupt and unfriendly. During the operation I felt alot more than the first which caused my eye to water and the surgeon to keep asking me to be still. There was no feedback following the surgery. The nurse after commented that the surgeon was alot faster than they were used to. My eye unlike the first time took quite a few days to settle and my vision to equal the first eye.
Visited July 2023
Review titled SpaMedica Peterborough
Replied on 28 September 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Peterborough. We are happy to hear you had a pleasant experience with us on your first visit to SpaMedica and we really appreciate your feedback regarding your second visit, this will be passed on to our teams. Wishing you all the best, SpaMedica.
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Review titled Great Experience!
Rated 5 stars out of 5
by Tony Stanford - Posted on 21 June 2023
Just had my second eye done yesterday. Removal of the cataract was quick and virtually pain free as per the first one. Very short waiting time to initial examination, op date confirmed the same day, all in all a very good experience and staff so friendly.
Visited June 2023
Review titled SpaMedica Peterborough
Replied on 28 September 2023
Hello Tony, thank you very much for your 5-star review of SpaMedica Peterborough. It’s so nice to hear that our team took such good care of you. Best wishes, SpaMedica.
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Review titled Excellent
Rated 5 stars out of 5
by Elizabeth - Posted on 04 July 2023
All involved were first class. Efficient and on time in all respects. Kind and helpful. Informative. I would recommend to anyone. Great to hav emy eyesight greatly improved.
Visited June 2023
Review titled SpaMedica Peterborough
Replied on 12 September 2023
Hi Elizabeth, thank you very much for your 5-star review of SpaMedica Peterborough. We’re happy to hear you had such a good experience with us and it's so lovely to hear you would recommend our service to others. Best wishes, SpaMedica.
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Review titled Friendly comfortable atmosphere
Rated 4 stars out of 5
by Mrs L Mynott - Posted on 30 June 2023
Friendly comfortable atmosphere, I was looked after very well and everybody was friendly and pleasant
Visited June 2023
Review titled SpaMedica Peterborough
Replied on 15 August 2023
Thank-you for the feedback, we're very pleased to hear you have had a positive experience with us at SpaMedica. Best wishes from the SpaMedica Team.
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Review titled Excellent service
Rated 5 stars out of 5
by Denise Betts - Posted on 30 June 2023
Extremely happy with the care and attention from all staff and all in a very short time. Seen on Tuesday and operation on the Thursday all within 5 weeks from referral date. Only one area I would recommend a slight improvement is the cleaning staff who came from the rear area wearing gloves and then attending to the coffee machine. So patients know the gloves are clean it would have been better to put them on before cleaning the machine. All areas very clean.
Visited June 2023
Review titled SpaMedica Peterborough
Replied on 28 September 2023
Hello Denise, thank you so much for your 5-star review of SpaMedica Peterborough. We are happy to hear you had a pleasant experience with us and we really appreciate your feedback, this will be passed on to our teams. Warm regards, SpaMedica.
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Review titled Great efficiency and care
Rated 5 stars out of 5
by Julie Tee - Posted on 27 June 2023
Great experience of this facility when undergoing cataract surgery. The whole process from referral to treatment was within 3 months. But not only that the medical centre was clean, well equipped and so efficient with staff who were friendly and caring.
Visited June 2023
Review titled SpaMedica Peterborough
Replied on 28 September 2023
Hello Julie, thank you very much for your 5-star review of SpaMedica Peterborough. We’re so happy you found our staff so friendly and caring. Wishing you all the best for the future, SpaMedica.
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Review titled Excellent
Rated 5 stars out of 5
by christopher jacob - Posted on 07 July 2023
Very pleasant and professional staff, everyone there was great ,polite, pleasant and professional. Everything was explained to me in detail and me feel very relaxed
Visited June 2023
Review titled SpaMedica Peterborough
Replied on 12 September 2023
Hi Christopher, thank you very much for your 5-star review of SpaMedica Peterborough. We understand that having eye surgery can be an anxious time, so we’re delighted to hear that our team were able to put you at ease. Best wishes, SpaMedica
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Review titled Very impressed
Rated 5 stars out of 5
by Patricia Woolley - Posted on 28 June 2023
I had my first cataract done in April, I was very nervous but the staff were amazing and it was so quick and painless. I had my other eye done on the 1st of June and I am so grateful. Thank you so much.
Visited June 2023
Review titled SpaMedica Peterborough
Replied on 23 August 2023
Hello Patricia, thank you for your 5-star review of SpaMedica Peterborough. We understand that having eye surgery can be an anxious time, so we’re delighted to hear that our team were able to put you at ease and we are very pleased to hear you had a positive experience with us. Warm regards, SpaMedica.
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Review titled Amazing experience
Rated 5 stars out of 5
by douglas - Posted on 29 June 2023
From the initial entry into the building, all the staff offer, what can only be described as 1st class experience. polite, reassuring with a calming influence, during which for some, is a rather daunting time. Many thanks to all the staff, and professional's who made my Cataract Surgery easier.
Visited June 2023
Review titled SpaMedica Peterborough
Replied on 28 September 2023
Hello Douglas, thank you very much for your 5-star review of SpaMedica Peterborough. It’s great to hear you had such an excellent experience with us and we are glad our team were able to put you at ease. Wishing you all the best, SpaMedica.
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Review titled First Class Service
Rated 5 stars out of 5
by Peter Muriel - Posted on 05 September 2023
I am extremely satisfied with the professional service and care I received from Spa Medica. All the staff that I dealt with were exceptional. I have now received my new glasses and feel like my sight has been renewed. Thank you.
Visited June 2023
Review titled SpaMedica Peterborough
Replied on 14 September 2023
Hi Peter, thank you so much for your 5-star review of SpaMedica Peterborough. We’re delighted to hear you’re so happy with the results of your surgery and enjoying your improved vision. Warm regards, SpaMedica.
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