SpaMedica Oxford
14 Blenheim Office Park, Long Hanborough, Oxford, OX29 8LNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A huge thank you
Rated 5 stars out of 5
by Anonymous - Posted on 10 May 2025
A huge thank you. I was treated for a cataract and met with friendliness, concern, consideration and - above all - professionalism. Throughout the whole procedure I was informed and my queries fully answered. I am deeply grateful.
Visited May 2025
SpaMedica Oxford has not yet replied.
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Review titled Excellent clinic
Rated 5 stars out of 5
by Carolyn - Posted on 03 May 2025
I attended this spa medica a short while ago. I had complete confidence in my treatment greatly helped by the staff having a calm efficient friendly manner. I am so glad I chose to go there for my cataract …
Visited April 2025
SpaMedica Oxford has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Sandra Layton - Posted on 06 May 2025
What an amazing place. The staff were friendly, kind and very efficient. They gave me a lot of confidence as I was quite nervous of the procedure. I can now see so much better and can't wait to have my other eye done
Visited April 2025
SpaMedica Oxford has not yet replied.
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Review titled Very professional
Rated 5 stars out of 5
by Anonymous - Posted on 12 April 2025
Had both eyes done here on NHS 20 months apart. Quick , efficient , lovely staff and facilities . I’m sure much better than any hospital environment. Easy parking. On time . Highly recommended.
Visited April 2025
SpaMedica Oxford has not yet replied.
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Review titled Excellent treatment 5*
Rated 5 stars out of 5
by Excellent all round treatment - Posted on 29 April 2025
I had my second eye cataract removed last week, what a difference it has made to my life. Colours are much more vibrant and vision overall so much improved. I cannot speak highly enough of the Long Hanborough team they have shown care and consideration from start to finish. What is so nice is not only are patients treated well but the atmosphere there indicates that it is a happy environment to work in, and it shows. Well done team Long Hanborough 5* from me.
Visited April 2025
SpaMedica Oxford has not yet replied.
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Review titled great service
Rated 5 stars out of 5
by Lotte Hughes - Posted on 04 May 2025
The staff at this hospital, starting with those on reception, went above and beyond my expectations. Especial thanks goes to the lady on reception (sorry I don't know her name) who brought my second cataract op forward, and also sorted out an issue with my optician. They made the whole process much better than I'd feared.
Visited April 2025
SpaMedica Oxford has not yet replied.
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Review titled Wonderful Staff, Service and Experience
Rated 5 stars out of 5
by Sharda - Posted on 17 March 2025
I have had Cataract surgery in both eyes, completed at SpaMedica in Oxford. T he staff in Oxford are friendly and welcoming and all the nurses and doctors very professional and helpful. Starting with staff at reception who are very friendly to the helpful to the nursing, doctors and recovery staff, all have been excellent. Cataract surgery of course like any eye surgery is never easy (I am quite an anxious person), but the staff at SpaMedica in Oxford made it so much a better experience than I had imagined. The SpaMedica team in Oxford are really exemplary and should be recognised as such.
Visited March 2025
SpaMedica Oxford has not yet replied.
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Review titled Mixed experience
Rated 3 stars out of 5
by Anonymous - Posted on 11 March 2025
I had my first cataract surgery in November 2024 and it was totally 5 star, specifically the caring, gentle, reassuring surgeon. Yesterday I had my second eye operation with a very different experience. As before, all the staff were really excellent, but the surgery was very different - they had had 3 unplanned emergencies so I had the impression they were a bit rushed - I received no reassuring, caring communication during surgery as I had the first time, quite rough cleaning pre-surgery and altogether a less caring experience. Perhaps this was just because they were trying to catch up on lost time.
Visited March 2025
SpaMedica Oxford has not yet replied.
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Review titled Fairly good
Rated 4 stars out of 5
by Anonymous - Posted on 26 March 2025
I attended on the same day as a previous reviewer. 10th March. Cataract surgery had been delayed due to emergencies. The staff in theatre were rushed and working through lunch. Staff were mostly caring, except nurse who slapped on my plastic eye shield which was very uncomfortable. Others were efficient. Surgeon was very professional.
Visited March 2025
Review titled SpaMedica Oxford
Replied on 15 April 2025
Dear Patient, Thank you for bringing this to our attention. Patient care, safety and satisfaction mean a lot to us at SpaMedica, and we’re sorry to hear that our service fell short of your expectations on this occasion. We’re keen to follow this up with the hospital where you were treated so we can investigate what happened and identify any areas for improvement. To enable us to pass your feedback onto the relevant team, please contact our Patient Feedback Team with your full name, date of birth, and the hospital where you were treated by emailing feedback@spamedica.co.uk or calling 0330 058 4280. Please rest assured that we take your comments very seriously and your feedback will be shared with senior management. The SpaMedica Team
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Review titled Excellent service!
Rated 5 stars out of 5
by Anonymous - Posted on 29 March 2025
I have had surgery for both my cataracts in the last 2 months at Spamedica Oxford and was very pleased with the service and the results. The operations were performed in a very short time after referral. The staff were very professional and friendly and on both occasions the operation went smoothly. I strongly recommend this service.
Visited March 2025
SpaMedica Oxford has not yet replied.
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