SpaMedica Leicester
Gateway House, 4 Penman Way, Grove Park, Leicester, Leicestershire, LE19 1SYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent caring service
Rated 5 stars out of 5
by Dinah - Posted on 25 February 2024
From the moment you walk in the door the staff put you at ease. Doctor and nurses carefully explain what they are doing at each stage. I had both eyes operated on and am delighted with result, everything is in full technicolour and I don't need spectacles after 60 years. Well done to all, thank you
Visited January 2024
SpaMedica Leicester has not yet replied.
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Review titled 1st Class service
Rated 5 stars out of 5
by alan carr - Posted on 14 February 2024
Very friendly reception staff. Very professional doctor an nurses. Very calming and understanding shown by all Only minor issue is that some of the after care advice on the printed sheet I was given doesn't mirror what is stated in the booklet "After your cataract Surgery" e.g. swimming booklet after 2 weeks , printed sheet after 4 weeks. Makes for patient confusion particularly for me as a keen and regular swimmer. Other than that a 5 star service all round.
Visited January 2024
SpaMedica Leicester has not yet replied.
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Review titled Wonderful experience
Rated 5 stars out of 5
by Val cowell - Posted on 04 January 2024
Cataract surgery. All staff very courteous and helpful. I was informed every step of the way as to what the proeedure entailed. Would highly recommend this practice.
Visited January 2024
SpaMedica Leicester has not yet replied.
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Review titled Great Experience
Rated 5 stars out of 5
by Mrs Julie Pope - Posted on 10 January 2024
I was put at ease from the moment I arrived starting with the receptionists, then all the nurses and surgeon who reassured me. Each department explained what they were going to do and answered any questions. Every one put you at ease
Visited January 2024
SpaMedica Leicester has not yet replied.
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Review titled Excellent treatment
Rated 5 stars out of 5
by Evelyn Walker - Posted on 16 December 2023
All Team members are very helpful and friendly and you feel completely at ease. They came highly recommended and I would totally agree.
Visited December 2023
SpaMedica Leicester has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 03 January 2024
I have just completed the recovery for my second cataract operation (the first one was done there in October 2023). I cannot praise SpaMedica Leicester enough. The service and professionalism that I had from every single member of staff was exemplary. I can see clearer than I have ever been able to see and the results are so much better than I dared hope. Thank you very much.
Visited December 2023
SpaMedica Leicester has not yet replied.
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Review titled Eleven out of ten!
Rated 1 star out of 5
by Stuart Irving - Posted on 24 December 2023
I was very impressed with the way Spamedica dealt with my eye problems as, from the very outset I was dealt with extremely professionally - be it the contact I had by way of letter, email, text or the faultless way that the staff at Leicester greeted me and kept me fully informed (and full of coffee!) each time I attended for treatment. I had known for ten years or more that cataract surgery would be necessary and the thought filled me with dread. Just over 2 years ago, when my optician arranged for my left eye to be sorted, she said it could be an NHS hospital but strongly recommended the option of Spamedica. My first visit to Spamedica I was not looking forward to but my confidence in them increased with every point of contact such that after the pre-op appointment I was so impressed that I was the actually looking forward to the surgery. My right eye was 'fixed' in December 2021 and the next day- when I removed the eye patch I was astounded as our kitchen door was definately the 'Brilliant White' that it had said on the Dulux tin - with my right eye though the same door was a grubby looking Magnolia!! All was well for more than a year but then I started to get blurring of the text on a tv or computer screen so I arranged an eye test after which the optician said that I was probably one of the 10% that needed a follow-up procedure that would involve laser treatment to remove the 'clouding' that had occurred. At that I had visions of being strapped to a table like James Bond with smoke rising from my eyeball when the laser hit it. That wasn't the case though as the procedure was no more of an issue than any of the tests at an optician's when he/she asks you to put your chin on the rest and your forehead against the bar. So all was well - and it was minutes later, whilst I was being driven home, after the procedure that Spamedica rang me to book me in for my right eye - they certainly don't hang about. So now my right eye is sorted, as of just over a week ago, and my vision is so good that I don't need glasses - apart from for reading- and I have worn glasses for the best part of 40 years! I have gone on at length here, not just so that Spamedica can 'puff their chest out', but more to explain to anyone needing cataract surgery that there is nothing at all to worry about and that if they chose Spamedica I am sure they would be able to speak in the same glowing terms about the treatment they received - just as I have!
Visited December 2023
SpaMedica Leicester has not yet replied.
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Review titled Great Experience
Rated 5 stars out of 5
by Linda - Posted on 20 December 2023
Was very nervous on day of operation but everone out me at ease right from the start, the booking in staff were great and helpful (as i am hard of hearing) nurses brilliant and the surgeon was very friendly and really helped me over come my nerves lovely man, an alround good team can't speak to highly of them
Visited December 2023
SpaMedica Leicester has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Robert Potter - Posted on 14 December 2023
I went to my optometrist on 28th Oct and got referred. The referral service rang me on the 29th, where I chose Spa Medica Leics. They rang me on the 30th and offered me an assessment appointment on the 1st Dec. I had my cataract surgery on the 13th Dec. This was my 2nd eye and again all the staff, clinicians and surgeon were brilliant. I cannot recommend this practice highly enough.
Visited December 2023
SpaMedica Leicester has not yet replied.
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Review titled Fantastic Treatment
Rated 5 stars out of 5
by Kenneth HOLLINGSWORTH - Posted on 28 December 2023
With macular degeneration in my right eye I was worried about having the cataract in my only good eye seen to. I am glad to say the worry was needless. The Staff I saw were all very polite and helpful. The Surgeon was absolutely brilliant. Whilst I found the experience 'on-the-table' uncomfortable, not painful, just uncomfortable, I cannot praise the work done enough. Although my eye was sore afterwards and I was glad to get to bed that night you could have knocked me over with a feather when the next morning the eye shield was removed and after bathing my eyelids I was absolutely stunned to find I could see clearer than I could imagine. I read the number plate of a car parked over 25 metres away, without glasses, so clearly. I have maintained the post - op directions to the letter 'T' and cannot get over the clarity of vision I now have. I expected my vision to be blurred for a few days but nothing prepared me for this crystal clear vision the day after surgery. Because of the macular degeneration in my right eye, which cannot be cured, I am a bit paranoid about my left eye which I rely so heavily upon. Whether the NHS /Spa will do anything about the cataract in my right eye remains to be seen but I am hopeful they will. I feel confident that in a couple of weeks when I have my post - op check up by my optometrist, she will confirm I would clearly and easily pass the DVLA eyesight requirements which alas was rather borderline prior to the op. So thank you to all the Staff and Surgeon for such a wonderful gift, and just before Xmas, Santa couldn't have improved on that.
Visited December 2023
SpaMedica Leicester has not yet replied.
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