SpaMedica Kendal
Juniper House, Murley Moss Business Park, Oxenholme Road, Kendal, Cumbria, LA9 7RLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Perfect practice
Rated 5 stars out of 5
by Susan Jones - Posted on 05 April 2024
Every member of staff were very friendly and also professional. You couldn't have done any better or anything different , I was in there having my cataracts removed
Visited April 2024
SpaMedica Kendal has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Janette kirk - Posted on 23 April 2024
I would like to thank all the wonderful staff for their time and patience during my treatment. 3 days after my 2nd eye was treated I have got back my mono vision and no longer need glasses. The treatment was painless and achieved a great result.
Visited April 2024
SpaMedica Kendal has not yet replied.
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Review titled Fantastic
Rated 5 stars out of 5
by Gary Liddle - Posted on 19 April 2024
Polite. Efficient. Friendly. Cannot be faulted in any way. Everything was explained to me in great detail at every stage
Visited April 2024
SpaMedica Kendal has not yet replied.
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Review titled Lovely practice
Rated 5 stars out of 5
by Janet Duncan - Posted on 20 March 2024
Everyone helpful and lovely right from walking in at the main entrance. Friendly greeting. All the staff are lovely and make you feel at ease. I went last week for the cataracts assessment which went perfect. Was given an appointment for the procedure for the following week which was great as didn't expect it so fast.
Visited March 2024
SpaMedica Kendal has not yet replied.
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Review titled Very professional
Rated 4 stars out of 5
by Elaine Woodburn - Posted on 22 March 2024
It was a professional and friendly experience from all the staff. The only issue I had was that I am a wheelchair user and the rooms were not set up to enable good wheelchair access. It was all moving chairs, chairs on the designated wheelchair spaces and abuse of disabled parking spaces. There was also some comments made, not in a mean way, but comments that were quite not acceptable. Comments like “your wheelchair is a bit of an issue” and somebody just pushing me out of the way without asking. Maybe a disability awareness course as a reminder might help. Please don’t let these latter comments override the fact that the majority of my experience was excellent.
Visited March 2024
SpaMedica Kendal has not yet replied.
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Review titled Comfortable friendly atmosphere.
Rated 5 stars out of 5
by John Stanley Holloway - Posted on 09 March 2024
Not at all like a hospital. Having had prior experience of this clinic last year, I insisted on using this clinic for my 2nd surgery 5/03/2024. Stress free procedure, operation team and surgeon were great. good communication from all the staff.
Visited March 2024
SpaMedica Kendal has not yet replied.
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Review titled Excellent
Rated 5 stars out of 5
by Verena Benzie - Posted on 06 March 2024
I had cataract removed yesterday. The staff from start to finish were caring and understanding. They sensed my anxiety and put me at ease. Cannot fault any if them.
Visited March 2024
SpaMedica Kendal has not yet replied.
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Review titled Wonderful experience
Rated 5 stars out of 5
by Anonymous - Posted on 14 April 2024
Extremely professional and friendly. I was very nervous when turning up to my appointment todo with my eyes, but the staff would very kind and quick to put my mind at ease.
Visited March 2024
SpaMedica Kendal has not yet replied.
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Review titled Friendly staff
Rated 5 stars out of 5
by Mandy - Posted on 05 March 2024
Lovely staff, attentive and friendly. Visit was very pleasant but could be improved with much shorter waiting times
Visited March 2024
SpaMedica Kendal has not yet replied.
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Review titled Variable.
Rated 4 stars out of 5
by Anonymous - Posted on 20 March 2024
First visit January 2024, excellent. Courteous reception staff, nurse gentle, surgeon considerate, focused and polite, treatment explained. Very good results with minimal discomfort. Second visit March 2024. Reception staff as before. Nurse hurt me inserting eye pellet. Surgeon did not even look at me whilst checking paperwork. Social chatting with nurse. Eyelid clamp pushed down hard and fast. Operation lamp not close, I saw his hands and instruments during procedure. Post-op bruised eyelid and eye socket. Stinging, very sore eye. It was a different surgeon and team from the January visit and a different quality of service. Front-of-house staff fine, post-op nurse helpful and informative. Organised transport punctual and professional.
Visited March 2024
SpaMedica Kendal has not yet replied.
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