SpaMedica Exeter
Lancaster House, Exeter, EX5 2HLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Satisfactory event
Rated 4 stars out of 5
by Richard Clark - Posted on 27 March 2025
The establishment is clean and bright and the staff are friendly and efficient. The procedure went smoothly, there was no pain and it was all over in less than twenty minutes. At all stages I was kept informed of what was happening.
Visited March 2025
SpaMedica Exeter has not yet replied.
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Review titled Felt safe
Rated 5 stars out of 5
by Peter Phelps - Posted on 27 March 2025
Treated with courtesy. Informed me about what was happening at all times. Met with a smile at reception and given a step by step information as I went through the various testing departments checking my eyesight. The operation itself was completely pain free and recovery went exactly as I was told it would. Results were amazing. Not wearing glasses after 72 years
Visited March 2025
SpaMedica Exeter has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Colin Clapp - Posted on 27 February 2025
Everyone was very friendly, caring, very officiant,Nothing seemed too much trouble. I felt well cared for. There were no problems to park which is a great bonus to the RD&E.
Visited February 2025
SpaMedica Exeter has not yet replied.
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Review titled Kind and helpful staff
Rated 5 stars out of 5
by Anonymous - Posted on 07 April 2025
My left eye was treated in Exeter following the right eye in Bristol. Staff and surgeon were very good although there was a little confusion from the eyes being done in separate clinics. More guidance on the period "between eyes" would have been helpful.
Visited February 2025
SpaMedica Exeter has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anne - Posted on 26 March 2025
Everyone at SpaMedica was friendly and professional. I was a little nervous but they were very reassuring and caring. I will have no hesitation when my other eye needs treatment. Car parking is a bonus! Would certainly recommend to anyone needing cataract surgery.
Visited February 2025
SpaMedica Exeter has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Marion Beenham - Posted on 18 February 2025
Fantastic care, caring staff, all very clearly explained, can’t fault it. Would definitely recommend Spa Medica to anyone wanting a cataract operation.
Visited February 2025
SpaMedica Exeter has not yet replied.
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Review titled Good service on the day
Rated 4 stars out of 5
by Anonymous - Posted on 12 February 2025
Good service on the day , but was not impressed that they cancelled my appointment 2 days before hand and as ism carer for my wife I still had to pay the sitter For my booking so I was not best pleased
Visited February 2025
Review titled SpaMedica Exeter
Replied on 15 April 2025
Hello - we’re really sorry to hear that your appointment was cancelled at short notice. We always try to notify our patients in advance if there are any issues with their appointment and we’re sorry we were unable to get in touch with you on this occasion. A member of our bookings team will be in touch to re-arrange your appointment soon. If you have any concerns or queries in the meantime, please email feedback@spamedica.co.uk or call 0330 058 4280 and our Contact Centre will be happy to help.
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Review titled A very slick process and procedure!
Rated 5 stars out of 5
by K York - Posted on 03 April 2025
I just wanted to express how good this facility is. The short waiting time for the appointment was impressive. The site was easy to get to with ample parking. The Admin team were warm, approachable and helpful! The medical team were very professional and made me feel I was in in safe hands. All the instructions were clear as was the pre and follow up information. A really good pack to take with me with clear instructions and eye drops. The surgeon was excellent and he led me step by step through what he was doing. The facilities were comfortable. I couldn't recommend this procedure and the medical centre and staff enough. The cherry on top is that my left eye now has great vision.
Visited February 2025
SpaMedica Exeter has not yet replied.
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Review titled Will definitely go again
Rated 1 star out of 5
by Bob Hayman - Posted on 05 March 2025
Both of my visits have been punctual, very efficient in a clean and friendly environment. Am expecting to have a second operation but have no qualms in returning. In fact am looking forward to it. Would like to thank everyone involved.
Visited February 2025
SpaMedica Exeter has not yet replied.
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Review titled Lovely professional people
Rated 5 stars out of 5
by Alastair - Posted on 13 February 2025
Very nice professional staff at Spa Medica. Put me at ease right away,nothing was too much trouble. The operation was a bit more uncomfortable than I thought it would be but I was so well looked after that it made up for it.
Visited February 2025
SpaMedica Exeter has not yet replied.
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